Albert Alfonso
Albert Alfonso at Hollywood Kia
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Albert Alfonso

BDC Internet Sales

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Albert Alfonso

April 07, 2024

Dealership Rating
Employee Rating

The Telluride I purchased is rated at 20 mpg (mixed city/highway) the computer shows that the car is only getting 12.8 mpg. Kia has paid out settlement after settlement for false fuel efficiency and d More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 08, 2024

Hollywood Kia responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. wecare@hollywoodkia.com

Apr 10, 2024

JB responded

Hi, I realize that your dealership did not establish the fuel efficiency ratings. Kia has paid out several settlements for the biggest class action suits in this industry and with my experience I realize it’s still happening. I feel bad that such good people, sales & finance, are associated with a company that is always trying to bend the rules. If I had known the fuel efficiency would be this poor I wouldn’t have gotten the car. Potential buyers should know how bad the mpg is.

January 17, 2024

Dealership Rating
Employee Rating

I strongly recommend this dealership to anyone interested in buying a Kia vehicle, young and old. More

by GUTST005
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 18, 2024

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia. It's great to hear that we were able to assist you and that you had such a positive experience. wecare@hollywoodkia.com

November 20, 2023

Dealership Rating
Employee Rating

When I got my car returned, it was trashed with all my stuff on the floor. And I asked for a tire rotation, they said they did it but they really didn’t… I will definitely not be going back to the dealers More

by CHISLINGMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2023

Hollywood Kia responded

Providing a positive experience is our top priority, Matt, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

October 24, 2023

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Employee Rating

Garfield was great Amanda the finance girl with x would highly recommend Hollywood Kia great deal very satisfied More

by LHEMMIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 04, 2023

Dealership Rating
Employee Rating

One of the best dealerships I have been to in south Florida. I highly recommend . More

by 87ABEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

August 19, 2023

Dealership Rating
Employee Rating

The salesperson was FABULOUS and all of the other staff was very helpful in setting-up everything in the car. More

by EARTHAWHIGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! wecare@hollywoodkia.com

August 16, 2023

Dealership Rating
Employee Rating

Great customer service great salesman Angel Cabrera. Hollywood Kia has great staff members. I love my car More

by DFERN3085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Jessica Charles

Aug 17, 2023

Hollywood Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

July 11, 2023

Dealership Rating
Employee Rating

Fair dealing with sales team. Goid follow up and pleasant people to deal with, satisfied. More

by Rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

June 23, 2023

Dealership Rating
Employee Rating

They went above and beyond to help me . Everything was fast easy,stress-free. AND my payments were $70 less than expected. More

by CATEYESFLA
Sales Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

June 17, 2023

Dealership Rating
Employee Rating

Amazing service , fast friendly and on point ! ! Keep up the Awsome work love you all More

by NELSONOASTORIZAZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

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