Check out Albert Botello's reviews on DealerRater

September 04, 2020

Dealership Rating

Employee Rating

From the moment I drove into the service area everybody that walked by smiled and said that someone would be right with me, I was the 4th car in line. This is why I choose to get my car serviced at Frank B that walked by smiled and said that someone would be right with me, I was the 4th car in line. This is why I choose to get my car serviced at Frank Brown Honda! More

by Purplepug

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Dayne O'Reilly

Helpful 0

Report | Print

Sep 08, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 04, 2020

Dealership Rating

Employee Rating

We are very proud of our new vehicle and each and every member of the sales team were very efficient and friendly with successful outcome. A+ member of the sales team were very efficient and friendly with successful outcome. A+ More

by Dawn

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas, Sam, Michael, Emilio, Corey, Mando, Dean, Tony, Rick,...

Helpful 0

Report | Print

Sep 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 31, 2020

Dealership Rating

Employee Rating

The Salesman was top notch, I feel he went above and beyond to get us in the Vehicle vehicle of our choice . We drove on to the lot knowing what we wanted, an drove away a few hours later beyond to get us in the Vehicle vehicle of our choice . We drove on to the lot knowing what we wanted, an drove away a few hours later More

by Charoletteavey

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 01, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 27, 2020

Dealership Rating

Employee Rating

He was great. Very quick and easy process to get the new ride. The staff seemed honest and friendly. Would definitely return if getting another honda. I'm liking the honda civic alot so far. ride. The staff seemed honest and friendly. Would definitely return if getting another honda. I'm liking the honda civic alot so far. More

by ELTONJHIGGINS

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 31, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 27, 2020

Dealership Rating

Employee Rating

Albert is who we turn to for all of our vehicle purchases. He is always friendly and helpful. Terry in the service department is excellent! purchases. He is always friendly and helpful. Terry in the service department is excellent! More

by ashleyn.cummings17

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Terry

Helpful 0

Report | Print

Aug 31, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Aug 31, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 26, 2020

Dealership Rating

Employee Rating

Great costumer service from all staff that answered all my questions Regarding my new vehicle. I am very satisfied with my product thank you I love GMC my questions Regarding my new vehicle. I am very satisfied with my product thank you I love GMC More

by almaperales91

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas

Helpful 0

Report | Print

Aug 26, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 26, 2020

Dealership Rating

Employee Rating

I got an oil change and it was super fast. They were friendly. They were very cheap. Called when they were done for me to come get car. We will be back for sure! friendly. They were very cheap. Called when they were done for me to come get car. We will be back for sure! More

by tonismith2786

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria , Dayne O'Reilly, Blake Silvas

Helpful 0

Report | Print

Aug 31, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 24, 2020

Dealership Rating

Employee Rating

Albert was great. We had called ahead and he had everything ready when we arrived. Great car buying experience. Couldn't have been better. Thank You Albert. everything ready when we arrived. Great car buying experience. Couldn't have been better. Thank You Albert. More

by james3211

Verified Customer

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 25, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 23, 2020

Dealership Rating

Employee Rating

I love this place. They always make sure I’m comfortable and are helpful and quick with my servicing needs. They always make sure to use protectors to return my car exactly as they received it n and are helpful and quick with my servicing needs. They always make sure to use protectors to return my car exactly as they received it n More

by de.wise110

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 24, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 18, 2020

Dealership Rating

Employee Rating

Always awesome experience. The wait was long but we were given a courtesy ride to our home and back to the shop until work is done. Terry, the check out guy is always nice. driver is very courteous. given a courtesy ride to our home and back to the shop until work is done. Terry, the check out guy is always nice. driver is very courteous. More

by cmajorsmd

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 18, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda