"Vehicle Shopping Without The Sales Pressure"
Every time we have bought or leased a vehicle from Chris Rogers, we have never felt pressured into making a decision. He provides us with options and the information we ask for, and allows us to make our decision.
"Great overall experiece!"
The service was great from beginning to end. Kasey was not pushy but gave enough information to make a confident decision on the car. I would recommend him to family and friends for their next purchase.
"Up front and honest."
Streamlined buying experience. Kasey was always available and answered any questions quickly. I am happy with the treatment and ease of purchase. Thank you Kasey!
"2012 Toyota Highlander Limited - First time in the dealer. "
We found the Highlander through the USAA Car Buyer Service web site.. Contact with Stevenson was made via the Car Buyer Service site. Received a call from Sally Keith and invited to come see if the Highlander was a nice as it appeared on their web page. Tuned out the sales rep ,Barry Bailey, was a very experienced and knowledgeable car salesman. After a pleasant drive and some light conversation, we did make a deal. I was convinced by the Finance Director, Alden Christopher, that the extended warranty that Stevenson offer would be a good idea with the complexity of the various systems in the Highlander. I am a traditional non-warranty buyer but Alden makes a god pitch, we'll see.
The only negative point would the racer like speed that is employed in every dealer sales situation I've ever experienced. I have to believe they have rigorous training that this tactic keeps the buyer on track and less likely to get cold feet. Not real dig on anyone here except that it would be refreshing to receive a less athletic treatment.
Other Employees Tagged:
Barry Bailey, Sally Keith
"Easy, quick process"
Kasey was a pleasure to deal with. Made process as easy and transparent as possible. He was able to find the exact vehicle we were looking for.
"Experience purchasing a used Vehicle approx. 1400 miles "
I have never purchased a car from a distance so this took a significant amount of trust and collaboration. I was blessed to connect with Kasey Goodrich! He provided every piece of information we requested including having the car put up on a lift and provided pictures of the undercarriage. Pictures of any item I requested above and beyond pictures already on the website he quickly provided. He sent the Mechanic assessment and repair report and all information connected with the vehicle we were interested in purchasing. I was fortunate to have a family member within 68 miles that was able to test drive the vehicle and again Kasey responded to all questions. I was excited to find the specific vehicle I had been looking for across many states. Kasey and a team member, Alden Pace assisted with the purchasing process and made the process smooth. I am looking forward to flying to the Denver area and driving my vehicle back to Washington state!! I have shared this information with other family and friends looking for a Vehicle even from a distance.
"Fabulous experience! "
- Whitmyer family
Our overall experience was above expectation! It was easy low pressure and overall we are very satisfied with the vehicle. We would recommend to anyone.
"Very well informed sales staff and excellent management!!"
- Happy camper
Quality people to work with! The knowledge and friendliness made my purchase seamless. Did not feel any pressure at any level to end up with a car that will meet my needs.
"Best car buying experience ever! "
We received excellent and professional service at this Lexus dealership. Christopher Hay started our journey with his friendly, open and honest customer service. When he didn’t know the answer to a question, he went to find out the answer. That meant a lot to us. Anthony and Alden in finance helped answer a boat load of questions regarding warranty information and they gave us the time we needed to make our decision with no pressure. Scott took a lot of time going through how to work all our new car’s systems. It was at the end of the day and we appreciated how patient he was never hurried us along. Freddy helped us order some weather tech mats and he was so friendly and helpful too! The service we received all around this dealership was truly exceptional! This was our first experience with Lexus and we are looking forward to a long lasting relationship! Thank-you to everyone who helped us out! You are all the best and made this the best auto buying experience ever!
"Very Helpful Buying Experience"
I went in to look at a CRV I saw online and Adam very patiently waited while I looked over every part of the car and answered all of my questions. The purchase process was straightforward as well. I did not feel pressured in any way.
Other Employees Tagged: