I could not be happier with my experience.
Tom Gorr the service manager was very knowledgeable about the car and took the time with me explaining the issue and solution even taking care of something that I didn't feel needed to be done all at not charge to me. Tom, Eddie and Aldo (all technicians I had contact with) expressed they wanted to be sure everything was covered with my car.
I really felt they went over and above to take care of me.
"Knauz service and sales"
I own a 2005 Chrysler Crossfire and although not purchased from Knauz, they have been my service dealer of choice for the last 11 years. Recommended to me by a friend, they have lived up to their stellar reputation. So when I was preparing for a permanent move to Tucson, I decided to look for a second vehicle to make the drive to AZ and Knauz had exactly what I was looking for. I was greeted by William Dierks, who was very knowledgeable, and just a really nice man. After a short drive around Knauz park, we completed the deal. Bill made sure every detail was covered, and made the process quite smooth. In addition, Bill was very helpful in helping me arrange to have my Crossfire shipped via auto transport to Tucson. He not your typical car salesman and that is what makes him stand out. I would certainly recommend Knauz and to ask for Bill to anyone looking for a car and stellar service. Thank you, Pauline Deckard
"Satisfied Return Customer"
The Knauz staff has always given both my husband and myself very professional and friendly service. Purchasing a new vehicle was very easy and comfortable. There was no pressure from anyone at the dealership. I give them high marks just for that quality by itself.
"2017 Sonata purchase survey"
Great sales and service team! This is my third Hyundai and this level of service will keep me coming back. They take care of their customers and are easy to work with.
"Easy to buy a car"
Overall Very good experience. Very responsive when I had questions. Car was ready and sakes person came in on his day off to complete the paperwork .
"Good Deal, Great Service"
This is the second car I bought from Al Wagener. He was extremely helpful and knowledgeable.
We know have two Hyundai's and are pleased. When I shopped around Lake County for comparison
I found other dealers to be less helpful.
"Knauz Hyundai keep up the great work!"
I am very happy with my purchase at Knauz Hyundai. Thank-you Al Wagener and the rest of the Knauz crew! Keep up the great work!
"Best Sales and Service Experience"
- dennis s
This is my family's 5th Hyundai purchase from Knauz. The sales process with Al Wagener and Tony Balter has always been outstanding, easy to understand and the best deal possible. The service department has always been responsive and quick to complete the necessary maintenance services.
Aldo and the service staff are always ready to assist with their professional, friendly, courteous attitude.
"Always a pleasure"
- Mark D
Always a pleasure working with Al Wagener (and Tony Balter). Third vehicle I've purchased from Al and Knauz. They way buying a car should be! Total professional and totally positive experience. Also, shout out to Aldo Carreno in service dept.
I've been with Hyundai Knauz for my last two vehicle purchases, both times with a salesman named Chet. It was a great experience, and I've love my new Tucson I purchased. Chet is wonderful, he took a lot of time to deliver my vehicle, so I would understand all the new features.The service department is terrific as well.