Alec Olney | Page 3

Excellent customer service! I was very nervous walking into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! More

by Drelly Verified Customer Verified Customer

Helpful 0

Report | Print

I had the pleasure of purchasing a vehicle from this dealership. I went in on a Saturday and stayed way past closing with Duane & Romino. I returned that following Monday at 1pm with Duane, Alec & Joe V dealership. I went in on a Saturday and stayed way past closing with Duane & Romino. I returned that following Monday at 1pm with Duane, Alec & Joe V, and was there until 10:30p. I don’t particularly care for the process of buying a car. I always feel like I’m being taken advantage of or pressured into buying a car I’m not completely happy with. Car sales people can be very pushy & grow impatient with a potential buyer when the buyer doesn’t make a choice that the sales person think they should. I NEVER experienced any of that at this dealership. The staff made me feel welcomed, important and not rushed and my happiness was/is important to them. Both times I was there the staff worked way past business hours and not one time made me feel bad about them being at work so late. The customer service I received was GREAT to say the least. The staff was AWESOME & I left there very happy!! I will be sending my family & any friends that’s looking to purchase a vehicle to Infiniti of Hoffman Estates. Too Duane J., Romino M., Alec O., Joseph V. & George K., you all are the absolute BEST!!! Thank you for an WONDERFUL car buying experience.😁😁😉😉 More

by OOHKIM705 Verified Customer Verified Customer

Helpful 0

Report | Print

Easiest process I’ve encountered buying a car. I will absolutely purchase another vehicle from this dealer. Even better, I received the money I wanted for my trade in absolutely purchase another vehicle from this dealer. Even better, I received the money I wanted for my trade in More

Helpful 0

Report | Print

We had a great experience test driving and then purchasing a used vehicle. Alec was professional, courteous, honest and helpful. Would definitely highly recommend this dealership! purchasing a used vehicle. Alec was professional, courteous, honest and helpful. Would definitely highly recommend this dealership! More

Helpful 0

Report | Print

Alec provided an excellent experience and put me in a beautiful, low milage QX60. Warranty and other info was explained in an easy to understand way. Very happy!! beautiful, low milage QX60. Warranty and other info was explained in an easy to understand way. Very happy!! More

by dominic.demicco Verified Customer Verified Customer

Helpful 0

Report | Print

Alec and team were phenomenal. I was impressed most by Alec's knowledge of the different features and benefits of my new-used car; his experience is second to none. I'm super happy with my purchase and TH Alec's knowledge of the different features and benefits of my new-used car; his experience is second to none. I'm super happy with my purchase and THANK YOU Alec for helping me find the perfect new-used car that fit all my wish list items + some I didn't even think of! More

Helpful 0

Report | Print

I’ve worked in the service departments of dealerships for almost25 years so I have a solid understanding of how they work. When I started car shopping I was looking for something near me but happened upon a almost25 years so I have a solid understanding of how they work. When I started car shopping I was looking for something near me but happened upon a vehicle that was almost 5 hours away. I was very hesitant about buying a car from somewhere so far away, let along having to worry about getting it shipped to me. After contacting Alec from Zeigler Infiniti those fears were gone. I worked closely with Alec, Stan, another salesman, and Joe in finance and had the best buying experience. Besides giving me a frat deal on a fantastic used Acura they were able to get me an even better rate on my loan then my own credit union. If you’re looking for a car, even if you don’t live near Zeigler, check out their excellent inventory and then contact Alec or Stan. And when you decided on your next purchase, let Joe work his magic on your rate. Thanks again gentlemen for your professional service! More

by rock1170 Verified Customer Verified Customer

Helpful 0

Report | Print

I was purchasing my lease Infiniti Q50 at the end of my lease. Alec was very helpful in explaining my options and costs. once I made the decision to purchase, Alec and the Finance Department handled all lease. Alec was very helpful in explaining my options and costs. once I made the decision to purchase, Alec and the Finance Department handled all the documents in a timely manner. The sale was completed without any problem and I am pleased with the car. More

Helpful 0

Report | Print

The experience here was amazing. I started the process over the phone with Rich and ended with Alec. He had everything prepared when we walked in They greeted us and got us in and out in a short time. I over the phone with Rich and ended with Alec. He had everything prepared when we walked in They greeted us and got us in and out in a short time. I LOVE MY QX50 very much. Thank you Infinity of Hoffman for the great service. More

by JOHANNASIERRA78 Verified Customer Verified Customer

Helpful 0

Report | Print

Inquired about a vehicle on Monday and I was out of state in NC. Flew in on a Wednesday and my vehicle was detailed and ready and the paperwork process was simple. Thank you Mike, Alec, and Joe for the excel in NC. Flew in on a Wednesday and my vehicle was detailed and ready and the paperwork process was simple. Thank you Mike, Alec, and Joe for the excellent customer service. More

Helpful 0

Report | Print