Stockton Hyundai

Everyone there were courteous and friendly The staff was helpful when I phoned for information and advise helpful when I phoned for information and advise More

My appointment was at 11 am for routine maintenance and I was told that the service would take about 1 1/2 hours. At 1:30, approximately 1 hour later than promised it was finally done. As I watched the video was told that the service would take about 1 1/2 hours. At 1:30, approximately 1 hour later than promised it was finally done. As I watched the video of the service there was a recommendation to have the air and cabin filter replaced, the service advisor didn’t discuss the need to replace and made the decision not to. While the actual service is fine, the service department could use training on customer service. It seems like they go through the motions but appear unhappy overall. While I think they have an excellent sales department, I’m contemplating going elsewhere for service. More

We went to a few other Hyundai dealers in the area and ended up at Stockton and were very happy that we did. Alex and Stephen were great. They were both very professional and patient answering our many ended up at Stockton and were very happy that we did. Alex and Stephen were great. They were both very professional and patient answering our many questions. We purchased a new vehicle and based upon what we were offered at other dealerships, we received a good deal. I would definitely recommend them to others. More

Thank you Oscar for take of my Car, oil change less than 35 minutes. I will go again 35 minutes. I will go again More

Unbelievable! I have never been so disappointed like I was yesterday. I went in for an oil change which when I bought the car from Tracy Hyundai was told free oil I have never been so disappointed like I was yesterday. I went in for an oil change which when I bought the car from Tracy Hyundai was told free oil changes for the life of the loan. Well I found out yesterday that it was for 3 years only. So I call Tracy Hyundai to question this snd was told I was given wrong information when I purchased the vehicle. So I’m stuck for the oil change $105. I also took in my 3 key fobs to have batteries changed and and one programmed to the car which Tracy Hyundai apparently never did. And a free car wash. So arriving at 9:30 for my 10:00 appointment. Was told to come back at noon car will be finished. Was dropped off at 12:15 to pick up my car. That’s when the real B.S started. I sat in the waiting room and was told that none of my key fobs were any good. They would not program to the car. They must have been programmed to another car before? I replied that 2 came with the car and we purchased another one in case of loss. Well was told they were not repairable, which is odd since the 2 worked before coming in. All they needed to do was replace the batteries which we supplied. BUT I can replace the 2 that were working before arriving there for $435 each! I declined. It just seemed odd. So after sitting there for another hour I questioned about how ready my car was, almost. So I stood up and looked out and my car had been parked there for awhile at least 45 minutes! So I asked the person helping me about it oh It’s ready just now which was xx! I saw it there earlier. We go to my car and I said was it washed and was told oh apparently not. He said we’ll wash it right now. Another hour and 15 minutes go by and my car is done. We go out and the condition of my car is worse. I snatched my keys and left washing it at home because the windows are filthy. Anyways at home the key fob thing was still bugging us so we open them up and they weren’t working because they put the batteries in upside down! They almost had a sale of 2 keyfobs! Was that the plan? Will I ever return there or refer them ? xxxx NO! More

Great customer service…great attention to detail. I really appreciate the video wrap up. Will return! I really appreciate the video wrap up. Will return! More

Chris did such a great job with us. He made us feel welcomed and did everything he could to provide what we were looking for. You should make my manager or supervisor! He would do fanta He made us feel welcomed and did everything he could to provide what we were looking for. You should make my manager or supervisor! He would do fantastic! More

Really good experience very helpful friendly honest. I Would definitely recommend to my friends and family I Would definitely recommend to my friends and family More

Great service and pricing. Good people working in the front. Scheduling is easy. Complimentary car wash Good people working in the front. Scheduling is easy. Complimentary car wash More