Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 16

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
489 Reviews
5.0

489 Reviews

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489 Reviews of Alex Clothier

September 04, 2021

Dealership Rating
Employee Rating

Alex provides exceptional service as he continues to go above and beyond for his customers. Mercedes Benz Service of Annapolis is fortunate to have him as a valuable member of the team. Thanks Alex! More

by Cmossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2021

Dealership Rating
Employee Rating

Alex Clothier at Annapolis Mercedes Benz Service Center is the best hands down! My sunroof would not close and Alex fit me in immediately and offered me a loaner car on such short notice. Alex consiste More

by Gemma Bucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bowen, Derek Nedd

Aug 20, 2021

Mercedes-Benz of Annapolis responded

Hello Gemma, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 24, 2021

Mercedes-Benz of Annapolis responded

Gemma, thank you for your support! We're happy Alex could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

August 19, 2021

Dealership Rating
Employee Rating

I have never had such exceptional service. That’s why when travel from NY to MD to see my family this is one of the stops I make. Yes there are many service centers I pass along the way, but I would neve More

by Cmalone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2021

Dealership Rating
Employee Rating

Alex is my go to for anything Mercedes. Not only is he a great service advisor he keeps me in a Mercedes as I am at times tempted to lease other vehicles. His service is amazing. More

by michellepittman28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Aug 20, 2021

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Oct 28, 2022

michellepittman28 responded

Alex is the best and keeps me in the Mercedes family!!!

August 12, 2021

Dealership Rating
Employee Rating

I am new to the Mercedes Benz world and Alex has been awesome!! He is very easy to work with and extremely knowledgeable. Glad he is my MB rep!! More

by kgroom68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

Aug 14, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2021

Dealership Rating

I have worked with Alex for years, and I always receive exceptional service. Alex maintains communication throughout the appointment and goes above and beyond to provide quality service. More

by bcjackson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Mercedes-Benz of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 14, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2021

Dealership Rating
Employee Rating

Alex you are the best and thanks for everything that you do to keep my car in good repairs. There is no one like you . Keep up the good work More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2021

Dealership Rating
Employee Rating

Alex is the key reason I enjoy visiting the service center. His customer service is effortless and makes me feel like he is family and arguably my vehicle's doctor. Alex is knowledgeable, friendly, and More

by Gina S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

I will continue to use Alex as my service guy. I live in Mississippi more than Maryland and drive 17 hours twice per year to get him to service my car. I will continue to buy Mercedes because of him. More

by Suellen Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Mercedes-Benz of Annapolis responded

Hi Suellen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2021

Dealership Rating
Employee Rating

I had such an amazing service experience with Alexander (Alex) Clothier. From the time I first entered the building he was attentive, friendly and assured me that all my concerns would be taken care of. Hi More

by Fabiola W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

Jul 07, 2021

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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