Alex Frometa

Tommy was very helpful and a true gentleman. He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would defin He went out of his way to accommodate everything I wanted in the car. I’m very happy with the car and I’m very happy with his service. I would definitely recommend McGrath Volvo and Tommy Welchman. He was very courteous and knowledgeable More

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Don't trust them. While negotiating the purchase of a 2018 Volvo S90 with 36k miles, I twice asked about the condition of the brakes. I was assured they were fine. Aft While negotiating the purchase of a 2018 Volvo S90 with 36k miles, I twice asked about the condition of the brakes. I was assured they were fine. After driving about 5k miles, another Volvo dealer told me that I needed brakes, rotors, a shock and new tires. $2,400. Calls to McGrath (18) went unreturned. Finally, I was told they'd do nothing. After a bad review on their website, a GM (Troy Hancock) replied to call him. I did...4 times. Eventually a different manager called me to again tell me they'd do nothing. I wasn't looking for $2,400 but something should have been done. More

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Carlos made the deal work for me. I was ready to walk out twice. Carlos said there was still a possibility that it could work for me. I was ready to walk out twice. Carlos said there was still a possibility that it could work for me. More

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Alex in sales was great. I’d buy again off him and will send friends. Not real happy with how high interest rate was sprung on me at the end with us having excellent cred I’d buy again off him and will send friends. Not real happy with how high interest rate was sprung on me at the end with us having excellent credit. And how putting my name first on Registration made me lose 9 mo of plate registration coming due now in February instead of November. More

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Recently purchased a low miles 2019 BMW and would not work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuou work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuous and such a waste of time. Worked through most of that but had to agree to a large bump for their conditioning the car which ended up being a large part of my bad experience. Gas tank on empty, tires (all 4) were about 10lbs low, valve caps missing, no owners manual and only one key fob. It was obvious nothing had been done with this car which wouldn't be a big deal accept for the fee... Got a feed back call from some sort of manager and asked for help with the key and owners manual but nothing. At the end of the day it would have been so easy for them to remedy these small issues but they really don't seem to care which sums up the overall vibe at this shop. More

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BUYER BEWARE. THIS DEALERSHIP IN MY OPINION WILL SCAM YOU IF THEY CAN GET AWAY WITH IT. I located a vehicle at this dealership online and called and confirmed its THIS DEALERSHIP IN MY OPINION WILL SCAM YOU IF THEY CAN GET AWAY WITH IT. I located a vehicle at this dealership online and called and confirmed its availability and details. I drove an hour each way and when I showed up, the vehicle had 20% more miles (about a thousand miles) than it had been advertised to have. Of course, they didn't tell me this until after I had signed most of the sales paperwork. Worse still, I verified three times with the dealership before driving there that the car had had no prior damage, but found out later that the vehicle had previously had substantial damage and a bad repaint job. I took delivery in the rain, so the several bad paint runs looked more like water and were not obvious until the vehicle dried the next day. There's no way the detailed department could have possibly missed these paint runs and there was even masking tape with paint on it on the vehicle. It's possible that the dealership themselves damage the vehicle and repainted it. I called them immediately the next morning and they didn't even deny knowing that the vehicle had damage but they refused to do anything about it. Essentially they told me that because I had already signed the paperwork, they got me and there's nothing I could do about it. The GM refused to even pick up the phone after numerous calls but only sent me messages through sales people. This was a $75,000 vehicle. Save yourself trouble and stay far away from this dealer. They claim to be family oriented, but I've never been scammed like this at a dealership before this one. I'm in the process of trying to contact the state attorney and the office of the attorney general of the state of Florida to investigate this dealer More

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Outstanding dealership! Everyone was kind, professional, helpful, and performed at the highest standard! Alex Frometa and Luke Mayer were exceptional! Everyone was kind, professional, helpful, and performed at the highest standard! Alex Frometa and Luke Mayer were exceptional! More

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I Was Ripped Off By This Dealership McGrath Shame on you , Ripping off the Elderly.. , Ripping off the Elderly.. More

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Overall i’m happy with shopping with Volvo. the place is clean and very attentive workers. Alex was fantastic! made buying a car so easy and quick the place is clean and very attentive workers. Alex was fantastic! made buying a car so easy and quick More

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Very happy with the service I got from McGrath and with my sales rep Alex. Would recommend. my sales rep Alex. Would recommend. More

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