Alex Kuhn | Page 7

Truly Exceptional Customer Service!! They answered all of my questions up front no games and no pressure. I have recommended them to all of my friends and family. They answered all of my questions up front no games and no pressure. I have recommended them to all of my friends and family. More

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Worth Trip I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both a 6 and a 4 cylinder car. When I arrived at Mark Miller Alex had the cars ready for me to try. Ended up picking a 4 cylinder Limited Outback. Was in and out in less than two hours and was very pleased with the deal. The next day I even got a call from Alex to see it I had any questions about the car and if I had a safe trip back to Ely. More

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Terrific sales group I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. More recently still, I bought a new vehicle from them after doing exhaustive in-person and electronic research. They simply beat everyone else's in price and quality of work. This is our third Subaru; we ended up buying all three from the same dealership for similar reasons as I explained. More

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Made Me Feel Comfortable I am new to Subaru and it has been a while since I have bought a car. I have to say, Mark Miller Subaru has completely changed what I think buying a c I am new to Subaru and it has been a while since I have bought a car. I have to say, Mark Miller Subaru has completely changed what I think buying a car should feel like. Their staff was all very personable, and helpful. When I brought my car in for some extra perks they were all very nice and accommodating. Staff that I wasn't even dealing with, willingly came over and helped me when it was obvious I was struggling. There were even several people who engaged my little 4 year old in conversation, making her feel like she was a part of what was going on too. Their facilities seem really clean and organized. I am very happy with my experience. More

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Great experience buying new Forester As a first-time car buyer, I definitely had a lot of questions and needed support going through the car purchasing process. Thankfully Alex was extrem As a first-time car buyer, I definitely had a lot of questions and needed support going through the car purchasing process. Thankfully Alex was extremely helpful in helping me understand the car I was interested in (and eventually bought) and being completely accommodating with my schedule and needs. He was earnest and genuine in wanting to help get me a car to meet my needs. More

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Best Car Buying Experience! I came into Mark Miller nervous to purchase my first car by myself, as a young woman it can be intimidating to step into a car dealership, but once I I came into Mark Miller nervous to purchase my first car by myself, as a young woman it can be intimidating to step into a car dealership, but once I met Alex, he made me feel comfortable, listened to what I wanted, and helped me every step of the way. He was kind, considerate, and incredibly personable. He didn't try and up sale me and answered every question I had in a respectful and honest manner. I would highly recommend Alex and the team at Mark Miller to anyone. Thank you for such a wonderful car buying experience. You truly have made a difference. More

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Best car buying experience of my life I purchased a used pickup truck right before Christmas. I saw it online and I sent an email requesting more information. I expected that I would event I purchased a used pickup truck right before Christmas. I saw it online and I sent an email requesting more information. I expected that I would eventually receive a response or some generalized response that is generated immediately and sent to everybody but I was definitely wrong. I received a personalized email within 15 minutes that answered all of my questions and they provided a copy of the Car Fax. I emailed a few times and always received a quick response. I feel a lot more comfortable with email rather than speaking on the phone, so I was definitely pleased with their willingness to utilize email. I test drove the vehicle and talked a little bit about financing the next day. There was never any pressure from any of the employees that I worked with. I drove 4 trucks that weekend from 3 different dealerships. Hands down I had the best experience with Mark Miller. I ended up buying the truck a few days later. The process was quick and easy. I cannot think of one negative part of the experience, except that I now have to make a car payment, but I can't blame the dealership for that. More

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Recommend Mark Milller in a heartbeat I bought a Subaru at another dealer. They made some mistakes. I felt stuck and very unhappy. I called Mark Miller and spoke with Alex K. Alex spent 20 I bought a Subaru at another dealer. They made some mistakes. I felt stuck and very unhappy. I called Mark Miller and spoke with Alex K. Alex spent 20 minutes on the phone with me. He coached me on how to resolve the problem. He then called me back a couple of hours later after talking with the finance people at Mark Miller with some additional tips. Alex did all of this without ANY promise that I would be able to buy a car through him at Mark Miller. He truly seemed more interested in helping me get the car I wanted as opposed to the sale. Thanks to his help I was able to negotiate with the other dealer. I wish I had been able to buy at Mark Miller but it wasn't an option. That being said, I would recommend them without question. Alex K was graceful and savvy in the advice he gave and I was able to leave the other dealership happy and with the car I wanted instead of frustrated and feeling like I had been scammed. Thank you Alex!! Mark Miller, thank you for hiring individuals who want to help people first and make the sale second. You are a classy dealership! More

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Great Service and Helpful Sales People and Consierge Alex has been especially helpful and accomodating from day One when we had just begun to shop for a new car. His knowledge of features and patience in Alex has been especially helpful and accomodating from day One when we had just begun to shop for a new car. His knowledge of features and patience in allowing us to test drive and try out different models helped us to find the perfect fit. Josh, the consierge, in incredibly knowledgeable and patient. He helped me to understand all of the features of my new Subaru and even came to my home to set up my garage door opener. He is very skilled and was able to answer all of my questions and is very patient. These two have really helped throughout the whole process and we are so happy with them. More

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Promise Price is the way to go Curtis was great to work with. I like to use email, and he and Alex were super quick to answer my messages. They really took the time to show me the Curtis was great to work with. I like to use email, and he and Alex were super quick to answer my messages. They really took the time to show me the features of the Subarus I looked at. I would recommend doing a test drive when it is not rush hour, otherwise the dealership was a totally positive experience. More

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