Alex Morillo

Serviced my vehicle quick, and efficiently. I was actually surprised, the turn around time was a half day They have earned my business. I was actually surprised, the turn around time was a half day They have earned my business. More

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Awful! They overcharge you on an easy service, they don't pick up their phone when you call them, they don't understand how to deal with people! pick up their phone when you call them, they don't understand how to deal with people! More

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After reading the reviews and doing our research, I had high hopes, I'd be coming home with a new (used) car on Thursday, June 17th, 2021. We had seen the 2018 Honda Odyssey EX-L posted and called to inqu high hopes, I'd be coming home with a new (used) car on Thursday, June 17th, 2021. We had seen the 2018 Honda Odyssey EX-L posted and called to inquire. Robert (online sales) informed us the car was available and would be ready to test drive at noon on the 17th. I drove an hour and a half each way only to be told upon arrival that they took the van into the shop to paint the scratches. This was after I had called to confirm a 12:00pm arrival with Robert. I was told I could see the car, but would not be able to drive it. This was a complete waste of time and a huge disappointment for me, not to mention a lost sale for Paul Miller. I will not do business with them again. More

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The salesman was very professional, met needs Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choi Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choice I made. More

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Don't go here I negotiated an out-the-door price on a used vehicle with a sales person on the phone before coming in to the shop. After the person guaranteed the p I negotiated an out-the-door price on a used vehicle with a sales person on the phone before coming in to the shop. After the person guaranteed the price repeatedly, I came in on a Monday night after work by driving 20 miles. I was assigned to a different sales person who "specialized" in used cars. He was super nice and explained what the car excels at very thoroughly. But then when I told him I pre-negotiated the price, he started just disappearing and leaving me hanging on his desk for 10 ~ 15 mins at a time. Puzzled at what I'm waiting for since we didn't even start the purchasing process yet, he confessed that the price isn't approved by the dealership's owner yet. After about an hour and a half later since I walked into the dealership, the supposed "owner" finally walks over and tells me he can't give me the price and didn't even do a counter-offer, which leads me to believe that there is another customer on a different desk signing a purchase agreement at a higher price. I understand used car dealerships are not the most honorable places in the world but these guys are just xxxxx. No apologies, no remorse. They will say anything to get the customers in the building and they will not honor what they promised on the phone. The sales guy who was the nicest person I've ever met up-to that point didn't even say good bye and quickly turned over to his next customer. Do not go here. More

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