Alex raffensperger is an amazing sales man he helped me through it all and have excellent hospitality and customer service,he needs a raise this guy is awesome I wish there was more people like him!!!!!!
"Sales person Alex was excellent "
Alex went above and beyond to make sure my wife and i received everything we wanted and then some with our brand new Yukon. Thank you, OD
"Super experience! "
Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is wonderful. Eric made completing the paperwork quick and easy. We will continue to purchase from here! Ask for Alex for a great experience!
"Positive Experience "
We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoying our “new to us” car!
"Good experience. Accessory Package is questionable"
- 2008 Colorado Owner
Sales staff is knowledgeable, not high pressure but not afraid to ask how to earn your business.
They place a $1500 accessory package on the selling price that includes a First Place Finish Application (basically a quasi-clear coat to the paint), Aquapel (rainx type stuff on windshield), Brake Plus (a smart brake that blinks when you tap it), a maintenance plan and wheel locks.
None of these items are needed but they are added to the price as the finish, brake and aquapel are already applied to the vehicle before you buy it. Negotiate these things.
I found the finish was applied to my black vehicle without a proper application of rubbing compound to bring the finish back first so you basically put clear over cloudy. I spent 8 hours with rubbing compound to alleviate that. My suggestion to Carl Black is instead of charging monies for accessories that aren't needed just to preserve the margin, why not have the vehicle truly detailed or offer that as an add on. Like any vehicle purchase, do your homework first. My experience was good because I did just that.
"Great service and fair, honest people"
- Alpharetta buyer
Best buying experience ever. This was a low pressure buying experience and I felt they were fair and reasonable. I would recommend this dealership to anyone.