Alex Reed
Alex Reed at Mercedes-Benz of Portland
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Alex Reed

Parts Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Alex Reed

April 12, 2024

Dealership Rating
Employee Rating

Excellent service knowledgeable technician and on time. I'll never stop going to Mercedes service downtown Portland More

by DAN.RADULESCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mekonnen Wossene, Andy Acevedo

Apr 15, 2024

Mercedes-Benz of Portland responded

Dan, we're glad to know you had an excellent experience with our team at Mercedes-Benz of Portland. We look forward to seeing you for your future service needs!

December 07, 2023

Dealership Rating
Employee Rating

Well they did a great job and when I need parts they have no problem helping More

by KMALONE598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Mercedes-Benz of Portland responded

Helping with your parts needs is our pleasure! Thank you for always thinking of our team at Mercedes-Benz of Portland!

December 01, 2023

Dealership Rating
Employee Rating

Everything went exceptionally smooth. From the initial discussion, test of the car, and the time they took with me. I didn’t feel rushed but everything was efficient. Can’t ask for a b More

by PETERSB2301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Brent Tanigawa , Duncan Ostrander

Dec 04, 2023

Mercedes-Benz of Portland responded

We're happy to see your experience with our team at Mercedes-Benz of Portland was smooth and efficient. We always aim for top-notch service without rushing our customers. Thank you for the review, we appreciate it!

October 29, 2023

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Excellent service department! Everything is clean and everyone is nice and helpful. I’ve been taking my vehicles there for over 5 years and they always fix it the first time. Thei More

by Rhollis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2023

Mercedes-Benz of Portland responded

Rhollis, it's great to know that you've been satisfied with our service department at Mercedes-Benz of Portland for over the past 5 years. We appreciate your loyalty and look forward to continuing the excellent service and fair pricing!

June 30, 2023

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Employee Rating

Excellent repair work. Worked hard to find out if stock part. Did other repair work while waiting for part. Worked with 3rd party warranty to cover some of the cost. More

by WOLFSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Davis, Alexander Ramsey, Mark Tower, Mekonnen Wossene, Brent Tanigawa , Arthur Dimalanta, Cecelia service advisor.

Jul 03, 2023

Mercedes-Benz of Portland responded

Hello, We are glad to hear you are satisfied with the service our team performed on your vehicle. Thank you for taking the time to share your experience with Mercedes-Benz of Portland. We hope to serve you again!

June 17, 2023

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Employee Rating

When I go into the dealership I'm greeted with great costumer serves they take care of you. More

by MONTANAGIRL1220
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 20, 2023

Mercedes-Benz of Portland responded

Thank you for letting us know about your good experience with our team here at Mercedes-Benz of Portland. We are so glad that you appreciate our great customer service and we look forward to seeing you again.

June 14, 2023

Dealership Rating
Employee Rating

Always friendly, excellent communication complete service. Fair prices. Service completed as soon as possible given parts availability More

by WOLFSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Alexander Ramsey, Mark Tower, Mekonnen Wossene, Brent Tanigawa , Arthur Dimalanta, Cecilia service advisor.

Jun 15, 2023

Mercedes-Benz of Portland responded

Thank you for sharing this kind shoutout for both our service and parts teams. We will always be here to provide you with friendly, communicative and fair service. Until your next visit, safe travles.

May 25, 2023

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Employee Rating

Even though the service entrance was full of vehicles getting dropped off the associate was determined to get us all taken car is in a timely manner! More

by BURBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Davis , Brandon Godbey, Larry Holroyd

May 26, 2023

Mercedes-Benz of Portland responded

Thank you for your patience and understanding. We are pleased to read that our team was able to ensure you received care in a timely manner despite the influx in vehicle drop-offs at the time of your arrival. Upon any future needs for service, we hope you will continue to keep Mercedes-Benz of Portland in mind.

April 24, 2023

Dealership Rating
Employee Rating

Excellent repair service on my ML500. Brakes fixed first time correctly. Thanks to Mark Tower and Mokonon More

by WOLFSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Mercedes-Benz of Portland responded

Thank you for trusting our team to service your ML500. Mark and team are happy to know your brakes have been operating correctly, and we hope you will be returning to Mercedes-Benz of Portland for any future needs.

January 31, 2023

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Employee Rating

Excellent service with professional, quality employees who seem to love their jobs. Keep it up, MB of Portland! More

by diane.raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Mercedes-Benz of Portland responded

Hi Diane! Providing excellent service, professional interactions, and having a high-quality team is what we here at Mervedes-Benz of Portland believe is one of the many keys to exceptional client care. Thank you for taking the time to leave such a lovely review and for also appreciating our efforts in making your visit 5-star worthy. If there is ever anything else we can help out with, please do not hesitate to let us know.

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