"We have been going to that dealership for almost 20 yrs"
Have purchased 3 minivans Grand Caravan and 1 Jeep Liberty... then leased 3 yrs ago a Cherokee and now a Grand Cherokee!! Dislike Turgo.... never followed up since we met him in May2018 ...fake personality...
"Great experience "
Second jeep I leased from these guys. A1 service. Highly recommend this dealership. I observed that they took care of everyone’s needs at the dealership.
I would just like to say my experience at Bayside Chrysler Jeep Dodge Ram was once again a great experience.My salesman Alex Vivar made the process of leasing a car for the second time at this place a pleasureable and hassle free experience.Everything went totally smooth and easy with no games and nonsense like my experiences at other dealerships.Looking to buy or lease a car I would highly recommend this dealership.Keep up the good work. Thanks Tony.
"Excellent beyond all means"
When i walk into this building i feel like I'm important and the company wants to make me happy asap. I actually met one of the co-owners of Bayside today and we had a lengthy talk, very nice man.
"Service Experience "
Hours for operation regarding service made my life easier with work schedule. Staff made the appt out to be a breeze. In and out in an acceptable time frame which included extra service work that was not planned.
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I worked with Alex and the negotiation for my new leased vehicle didn't take more than 1/2 hr. There was no run around, no bs, no back and forth. I now look back thinking i may have benefited from maybe understanding more about the UConnect options since the vehicle i got did not offer any of those and I only realized after taking it home. I did ask (Steve as Alex was not in that day) upon picking it up if there was an app that would allow me to view vehicle location etc.. and I was told yes there was. This is a bit disappointing since most vehicles now a days do offer this.
"BEST PLACE EVER"
Anyone can sell you a car but the guys at Bayside are amazing! They really go the extra mile to help you in any way they possibly can. They’re response factor is at 100% and very fast I must say. I just recently leased with them and am definitely sticking with Bayside!
I love the truck, and the service was great. The price was right. We are very happy with the truck..
I will highly recommend the Bayside Dealer.
"Worse Customer Service ever Experienced"
I went in for a routine inspection of my 2015 Jeep Sahara with 6,000 miles. Simple process...not for Bayside Servicing. At first I get insulted at the front desk because Rich insisted that I could not have been given free servicing for the lifetime of the lease when I had previously shown evidence so the manger in sales had to be called to verify that I was not lying. So after insult number one I am then told that my 2015 barely used car will not pass inspection because my windshield wipers are leaving "streak" marks. WHAT? unheard of...but I guess they did not want me waking away before paying something. So I now buy the wipers to pass inspection. The next day, it's raining and low and behold, the new wipers are leaving streak marks. I had never had that before but apparently my service person said that the reason my first set was streaking was because I "didn't use them" ...GENIOUS! Then the new ones must be streaking because I have not used them yet...so how did it pass inspection when the new ones that were put in are streaking too?...Go Figure... REDICULOUS! This servicing place is a joke! RUDE, I was belittled by the jerk at the counter...threatened that if I did not bring evidence of the free service that is supposed to be in the system, I will be charged! I can't wait to give this car back and be done with Bayside. I don't recommend this place to anyone! I have two other Jeeps...both from Major World in Woodside ...Bayside needs to learn from them...they have better service...better prices...better deals...better customer care!
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