"TOP FLIGHT SERVICE!"
One of the best buying experiences I have ever had! A+ service by Ali Nauraiz! ALI was HONEST,FAIR,PROFESSIONAL and most importantly genuine . An all around great buying experience thanks to Motorwerks and Ali!
" Great experience buying 2 cars. "
It was a hassle free process and in fact pleasant which is unusual for car buying. Ali Nauraiz was phenomenal. Efficient, pleasant, knowledgeable, and got things done.
Thank you !
"Best Car Purchase Experience!"
I was so impressed with the staff at Motor Werks Infiniti in Barrington. Ali Nauraiz was very approachable and knowledgeable. He answered all of my questions and addressed all of my concerns. He was very honest with availability and pricing. I never felt like I was being pressured. He took me out for a test drive on short notice. Overall, it was a very positive experience. I ended up leasing a QX60 by the end of the day. I didn't feel the need to test drive the other competing crossover models. I feel very comfortable with my decision and am happy to know that Motor Werks is where I will be going for oil changes and other services. I'm looking forward to the free car washes and Starbucks Cafe!
We traded our JX 35 and leased a QX 60 , our sales person was Ali Naurez and throughout the deal he was very helpful and knowledgeable. He went above and beyond to get the deal done
"Went above and beyond to find the car I wanted. "
Ali was very receptive to everything I told him I wanted in a car. He kept the safety of my kids a priority and emphasized all the safety features the car encompassed. He ensured that my entire MotorWerks experience was enjoyable by following through in every aspect. He responded to my text messages within minutes, was very thorough in teaching me about how to use all the functions, and made the entire experience a pleasure. This was a first for me as I typically dread buying a car and going through the entire process. I would highly recommend Ali to everyone that visits MotorWerks
"Sales rep made me feel important"
- patrick comer
I want thank Ali Nauraiz for going well beyond my expectations to ensure my complete satisfaction. Even though this was a relatively small sale for Ali, he remained professional and attentive to my situation, and worked hard to complete the deal. Tony in finance was very friendly and easy to work with also.
This was my second used car purchase from Motor Werks, and honestly I would see no reason to go anywhere else.
- Jose corona123
I have purchased many vehicles in my lifetime but have never had an experience as good as this one, with any dealership. The people I have named below assisted me from start to finish. Never ounce did I get the impression that I was wasting their time. So a week later I went and purchased another vehicle from them. This time I had no time to do paperwork at the dealer so Ali brought it to me. Thank you all for this wonderful experience!!(Acura and infinity)
"New vehicle lease"
Listened to my needs and concerns; I left very satisfied with my decision. Ali did a wonderful job finding me a car with all of my "would like to have's" and fitting it into a reasonable price.
"professional people satisfying experience"
- ali baba
I decided to try Motor Works of Barrington after checking out other dealers, having communications with them, some via phone/e-mail and some in person. all were ok but I was looking for more than ok.
met with Ali after Nina met me graciously at Motor Works as I entered, no time during the process did I feel pressured to make any purchase, Ali assured me they would work with me about my needs and financial expectations. was introduce to number people who made my stay pleasant . was given a tour of the dealership which is impressive.
"Absolutely wonderful people to work with- New Car "
My family has been dealing and buying INFINITI vehicles since long time.However, thsi was my 2nd visit at MOTOR WERKS in Barrington in little over two months to buy Infiniti QX 30 & QX 50.i can vouch for their excellent friendly and courtous customer service. In both instances Nina GEWARGIS and Ali Nauraz provided exceptional satisfaction. I can very easily summarize my experience that this dealership is perhaps only new car purchase/lease showroom where they ask customer preference and monthly payment they want to pay as opposed to song and dance played by sales associates , managers and finance guys insisting on come to showroom and submit an application and the rates would depend on the credit score and trade in etc plus they give you third degree about your personal, history and time wasting techniques to force buyers to walk in and start haggling.
I called several different dealers of all makes and models and not a single sales guy was able to quote me an actual rate. Those days of playing games and spending hours in the show room shuffling between sales perople and managers and than finally finance guy walking in pretending to do a big favors by giving the best possible rates etc etc.
I must add that NINA being a first contact upon entering the main door really gives a positive vibe with smiley face and encourages you to come in and have coffee and snacks whether you lease the car or not. NINA makes it really happen by answering all questions and concerns truthfully. Tony Guzman in the end finishes the job and shakes hands at the conclusion of the deal,