Alisha Nance

The dealership exhibited great customer service from the time I walked in for my appointment and then leaving with my new Maverick. Deric Lee is very knowledgeable and I felt that he tried his best to provi time I walked in for my appointment and then leaving with my new Maverick. Deric Lee is very knowledgeable and I felt that he tried his best to provide a fair deal and helped with the features and options. The finance guy did a good job of explaining warranty options and aftermarket products to enhance vehicle life. Shawn Zeedyk also did a good job of explaining the accessories available and got the Maverick scheduled to have the heated seats added. Overall it was very good experience. More

Helpful 0

Report | Print

I'm amazed at the service of Long McArther Ford of Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've be Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've been trying to get for two years (from other dealers) and made the online inquiry, It was a Sunday so it was Monday morning when Alisha called to set up a test drive and let me know that my name would be on the board when I got there matching me to a Salesperson. I got a call an hour later from Eric who was looking forward to helping me get in to my new Maverick. Although my wife and I were a little late, Eric was accommodating and was waiting to welcome us when we walked through the door! It was an easy sell, I already knew exactly what I wanted, so Eric didn't waste any time helping me get exactly that. Everything about the experience was warm and receptive. They absolutely went the extra mile. I will probably never go to any other Ford Dealer again! These folks succeeded where all other dealerships I went to had completely failed! More

Helpful 0

Report | Print

From Alisha Nance in Customer Care getting us to Darik Stithem, our Sales Professional, to finishing our financing with Alex Gershon, the experience that we had with Long McArthur was 2nd to none! Alisha Stithem, our Sales Professional, to finishing our financing with Alex Gershon, the experience that we had with Long McArthur was 2nd to none! Alisha checked with us to make sure we had everything that we needed. Alex took us through the finalizing process without frustration and made us feel like we were not leaving anything on the table. Darik is an amazing, patient, and knowledgeable salesman that never made us feel pressured and left no question unanswered. He went above and beyond to make this buying experience unforgettable!! This is our third Ford purchase from Long McArthur, even though we are not from Salina, and it will not be our last! Thanks everyone!! More

Helpful 0

Report | Print

Upfront and honest communication ensuring positive experience. Marcus Williams was great to work with. Very polite and service focused with authentic engagement. experience. Marcus Williams was great to work with. Very polite and service focused with authentic engagement. More

Helpful 0

Report | Print

Chris did a wonderful job answering all my questions about the car I was looking at. Even though he was off the clock he was still willing to answer anything. I live out of state and was nervous to buy about the car I was looking at. Even though he was off the clock he was still willing to answer anything. I live out of state and was nervous to buy a car I couldn't actually look at but Chris helped that process go very smoothly. He was willing to FaceTime me to show me the car and sent pictures of under the car within just a few hours. The dealership and Chris set up a couple of drivers to meet me half way to pick up the car so I wouldn't have to make a 16 hour round trip. Signing paperwork was easy and nice to be able to read it at home and take my time. Thanks Chris!! More

Helpful 0

Report | Print

Darin was very helpful in getting me the right vehicle for what I need. He. And Ryan both answered all my silly questions. I had a very high list of what I wanted and I got it all. Thank you so much for l for what I need. He. And Ryan both answered all my silly questions. I had a very high list of what I wanted and I got it all. Thank you so much for looking out for me More

Helpful 0

Report | Print

Salesman Kyle was very unique and helpful. Impressed by the whole experience. Very well treated. Impressed by the whole experience. Very well treated. More

Helpful 0

Report | Print

It's a fabulous and friendly environment. Great selection with an excellent sales and finance team. Great selection with an excellent sales and finance team. More

Helpful 0

Report | Print

Visit Long McArthur for all your car needs! I had been looking for my dream car for quite some time and finally came across Long McArthur! They have an amazing online system but I decided to vi I had been looking for my dream car for quite some time and finally came across Long McArthur! They have an amazing online system but I decided to visit in person to test drive the car. There I met with Lonnie Smith, by far the best sales consultant I have worked with! He was super understanding of what I wanted and was very patient. He was not forceful what so ever! Long story short, I ended up getting my car at Long McArthur and could not be happier with the customer service and car! More

Helpful 0

Report | Print

I have purchased several vehicles from Long McArthur they are always great to work with! There is a professionalism and pride within the company that you can’t find anywhere else! are always great to work with! There is a professionalism and pride within the company that you can’t find anywhere else! More

Helpful 1

Report | Print