- Travis Williams
Ally did a great job in service, with getting my car inspected in a timely matter. If ANYBODY looking for A1 service she is your girl!! GO ALLY!!!
"Excellent and fast customer service"
- Jernigan 12
Everyone and I mean everyone was courteous and polite. I was told that it would take 2 hours to service my vehicle and 1 hour later it was completed. There were staff members that spoke to everyone in the sitting room to ensure that they were satisfied with the customer service. The agent providing me service gave me an overview of all that was done and was very friendly. I really appreciate this can of service because it is rare. Thanks again.
"Oil/filter change and tire change"
Called and left a message with Michelle to ask if I could get some work done on relatively short notice. True to form, she calls back same day and schedules my appt on the date/time most convenient for me. Before I arrived, Michelle had to leave early so Allyson stepped and handled everything without missing a beat. While waiting (less time than I was told it would take), I got to talk with Stanley Smith over in sales about possibly purchasing a new used car in a few months. As usual, Stan was the man! Answered all my questions and gave me the info I needed to make the best decision. I look forward to my next visit with the best sales and service departments in the greater Norfolk area - and I don’t say that lightly because after dealing with three other dealerships in the area, I won’t go anywhere else.