Alyssa Hoffman
Alyssa Hoffman at Exceptional Motorcar
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Alyssa Hoffman

General Manager

Exceptional Motorcar

20891 CR 424
Defiance, OH 43512

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4.9
44 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

44 Reviews

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44 Reviews of Alyssa Hoffman

March 16, 2024

Dealership Rating
Employee Rating

Very nice people and easy to talk to. Wasn't impressed with how they handle negotiating or any benefits unless you finance with them. Just because I found better financing with someone el More

by tylerschnipke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hines, Quin Fleming , Tracy Lee deserves 5 stars too.

Mar 17, 2024

Exceptional Motorcar responded

Thank you for your business and this review, Tyler. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2024

Dealership Rating
Employee Rating

I asked Jake what was available in my range that I could afford and he was very interested in helping and helpful glad I came to you guys More

by mattbooth794
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Hoffman

Jan 16, 2024

Exceptional Motorcar responded

Thank you, Matt, for your business and this review. We're happy to hear that Jake and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 11, 2023

Dealership Rating
Employee Rating

Very professional atmosphere. And the dealer was an old acquaintance. So it was nice to catch up. More

by tjs_23669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hines

Oct 11, 2023

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Please let us know if we can be of any more assistance!

October 09, 2023

Dealership Rating
Employee Rating

This was a great experience. The dealership reached out to me immediately after I expressed interest in a vehicle. Jeremy was very accommodating to my schedule. He took a keen in More

by galtstriker19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Exceptional Motorcar responded

It's fantastic to hear that Jeremy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

August 16, 2023

Dealership Rating
Employee Rating

I found the dealership on the internet wasn’t sure what to expect but it was worth the drive. I will recommend exceptional to all my friends. More

by Chaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hines, Christina Adkins , Amber Greek

Aug 17, 2023

Exceptional Motorcar responded

Thank you for sharing your experience with us. We truly appreciate your business and kind feedback!

May 27, 2023

Dealership Rating
Employee Rating

Jeramy very kind courteous, polite, very informative he went out his way to help us he had a lot of patience with us I fell because we haven’t had a new car in 30 years no wings but it has a KEY which we l More

by Skylight2819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Exceptional Motorcar responded

Mike and Nancy, Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad Jeremy, George and our team was able to help, and we hope to see you again!

Jun 01, 2023

Skylight2819 responded

Your very welcome a don’t forget (Mike) yr manager also very helpful a your all very kind!! Have a Good Day always stay Safe!!

January 17, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. I found exactly what I was looking for at the price I wanted. More

by rtwichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenon Berry

Jan 18, 2023

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 02, 2023

Dealership Rating
Employee Rating

Salesman was great. Finance was fast and not pushy about extras. Will definetly buy from again. More

by 71chevelless.bh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hines , Amber Greek, Shanna James

Jan 03, 2023

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 15, 2022

Dealership Rating
Employee Rating

Everyone was very helpful and nice. .they explained all the details in buying a car More

by Patricia Dingus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quin Fleming, Christina Adkins , Amber Greek

Nov 15, 2022

Exceptional Motorcar responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Patricia, for choosing Exceptional Motorcar!

October 12, 2022

Dealership Rating
Employee Rating

Doug and Mikey are the best. Korey and the service dept are top notch. Att More

by Pr18100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Coleman, Jeremy Hines, Quin Fleming, Christina Adkins , Amber Greek, Shanna James, Doug Jones Jr, Korey Heller. Deb in the back that does interiors. Absolutely fantastic

Oct 13, 2022

Exceptional Motorcar responded

We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

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