Amber made the car buying experience enjoyable and memorable! I do not enjoy car shopping and Amber made it easy and simple! She had the car ready to drive. I felt like she was working with me to get what I wanted and needed!
"Great Dealership "
Our experience with sales consultant, Amber Dowell was very rewarding; she was knowledgeable of and attentive to our needs.
Overall, Volkswagen Of South Charlotte is a great dealership.
"A personalized experience"
Amber and Chris were amazing. They made the process easy and enjoyable, even for a first-time car buyer. I would recommend them to anyone!
"VW Passat purchase"
Amber practically read my mind in terms of my vehicle needs. She coordinated all the moving parts so I got in and out of the dealership as quickly as possible. I am completely satisfied with my new Passat. Amber assured me I can call if I need help with all the new technology. I'll probably take her up on the offer:)
"Best car buying experience ever!"
Amber Dowell was very patience with me while deciding which vehicle best fit my needs! She is also very knowledgeable on the vehicles. Highly recommend going to see Amber!!
Amber Dowell has exceptional customer service. She is one of the top employees at the dealership in my eyes. She really caters to your needs and wants.
"Thanks ! "
Best and easiest car finding process. As soon as I saw the car I wanted was available I reached out to the dealership and I was promptly contacted. At the time the car was completing the final steps of service but was updated daily on the progress. Once the car was ready I came in, test drove the car and proceeded with the buying process which was painless and easy due to the help of Amber and Michael. These two readily made a difference in my processs and overall was the best car buying experience that I’ve had personally. Kudos to you!
"Leasing a Tiguan S"
My wife and I met with Amber Dowell to lease a Tiguan S. We had many questions as we never leased a vehicle before. Amber took her time to explain the leasing process to us. She also showed us the the Tiguan S and took us for a test ride. She answered all of our questions on the SUV. When we returned to the showroom we asked about the SE model. she showed us one and explained the differences. We asked for pricing on both which she was happy to get for us. In the end we leased the S.
Amber was exceptional to work with we spent over 2 hours with her on the leasing of the SUV. she was happy to work with us. As we left the showroom with our SUV she told us any questions to give her a call.
Amber followed up the next day to see if everything was okay. We said we had a few questions on the Apple App and she told us to come in and she would be happy to show us how it works. When we came in Amber was waiting for us, she answered our questions and showed us how to work it. There was an app she could not get to work, she went into the office and came back with Saaid Olmedo who was able to show us all how it worked. This shows me how confident Amber is, if it was someone else they may not have asked for help.
We have already recommended Amber to a friend and will continue to do so. I am looking forward to working with Amber on a 2019 model I am interested in. She said when it arrives she will contact me.
If you want a VW go to VW of South Charlotte and ask for amber Dowell.
"Superb Customer Service"
This dealership continues to always impress me with their customer service and all the people that you work with. Amber was such a pleasure and I felt like it truly showed that she loves working where she does!
"Superior service and family oriented "
This dealership is one that I will continue to come back to each and every time I need a vehicle for my family and now large organization I work for. The customer service is out of this world and the best I have ever had the pleasure to be a part of.