Amber Williams
Amber Williams at Fred Martin Superstore
Refer Me

Amber Williams | Page 8

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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5.0
103 Reviews

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

5.0

103 Reviews

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103 Reviews of Amber Williams

July 08, 2021

Dealership Rating
Employee Rating

Amber was so nice and helpful! I am glad I chose Fred Martin! I love my new car! Thank you all so much for everything! Update: my new car was a lemon and the transmission blew in the middle of an inte More

by ALEXANDRA.DADAS13
Customer Service
Friendliness
Price
Recommend Dealer
No
May 02, 2021

Fred Martin Superstore responded

Thank you, Alexandra! Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Jul 13, 2021

Fred Martin Superstore responded

Alexandra, we apologize for any delay you had getting an appointment in our Service Department and rental car while we diagnosed and repaired your vehicle. With inventory constraints we had to adjust our loaner program to include used vehicles, and now have more on hand to provide to our service customers. We apologize you were in this situation, and we could not address it as promptly as we would have liked. We are happy to hear your vehicle was repaired and you are back on the road. Again, we are sorry this is how your experience ended.

Jul 08, 2021

ALEXANDRA.DADAS13 responded

My new car's transmission blew 52 days after i bought it from you. It had less than 60000 miles on it. When I tried to bring it to you when it first started acting up, you told me i couldn't even be seen until July 1st and you couldnt give me a rental car. Thankfully, I purchased a warranty and was able to take it to a Toyota dealer near me that replaced my transmission, provided a rental for the almost 3 weeks my car was broken, and were very kind and understanding how important a safe, reliable vehicle is for a woman 7 months pregnant and with an 8 year old son.

July 06, 2021

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Employee Rating

Everyone at the dealership was professional and kind, I recommend them to anyone. I’ll definitely be buying from them again in the future. Thanks More

by CURTHETHERINGTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Pekar

Jul 06, 2021

Fred Martin Superstore responded

Curt, Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

June 16, 2021

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Employee Rating

Best experience I’ve had! Andrew and Amber did amazing in getting us exactly what we were looking for in and out in no time flat! They made the whole process seem effortless. Definitely the best car buying More

by Abigailtanner1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Adair

Jun 17, 2021

Fred Martin Superstore responded

Thank you, Abigail, we are very happy to hear that Amber and Andrew provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

June 12, 2021

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Employee Rating

I had a great experience with Amber. Answered any I had a great experience with Amber. Answered any questions that I had and made my first car buying experience quick and easy. I would definitely re More

by Nicole G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2021

Fred Martin Superstore responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amber, and our team, and we look forward to working with you again. Congratulations on your new purchase, Nicole. Thank you - Fred Martin Superstore Team

June 11, 2021

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Employee Rating

The people here are very friendly, and they work with you, to find what you want. And they gave me more then what I thought my car was worth. More

by helenlkline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2021

Fred Martin Superstore responded

Thanks, Helen, for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

June 05, 2021

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Employee Rating

I will definitely be a returning customer for years to come. Even though we didn’t get exactly what we wanted due to personal finances Amber, Malik, and Fred Martin Superstore made sure we didn’t leave em More

by Jenell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malik Alexander

Jun 07, 2021

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Janell. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

June 04, 2021

Dealership Rating
Employee Rating

The atmosphere was inviting and although i didn’t have A1 credit i was still treated as if i did. Amber was knowledgable and very respectful. Thanks Amber! More

by Crystaldykes54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2021

Fred Martin Superstore responded

Thanks, Crystal, and congratulations on your new vehicle! We are so glad that Amber had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

June 04, 2021

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Employee Rating

After a shady experience at another Jeep dealership, Amber provided us with excellent service. No games or gimmicks. Just upfront pricing! We will definitely recommend to friends and family. More

by WENDYS1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2021

Fred Martin Superstore responded

Thank you so much for your excellent review, Wendy! We are so glad that Amber had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

June 03, 2021

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Employee Rating

Great place to buy a New,used car from Fred Martin just ask for Amber Williams Great person to work with Thank you Amber for helping us out with the new 2021 Nissan altima SR More

by Thasoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore and congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

May 23, 2021

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Employee Rating

Amber responded quickly and was always very responsive to my emails. However she was not able to come anywhere close to the quote I got from the main Chrysler page for a Pacifica lease. I know it wasn’t her More

by courtney33
Customer Service
Friendliness
Price
Recommend Dealer
No
May 25, 2021

Fred Martin Superstore responded

Hi Courtney thank you for your review and kind words for our team member. We are sorry our pricing could not be within the desired range. Our team is looking into the situation to look what may have happened during your inquiry however we are having difficulty pulling up your file underneath your DealerRater username, but usually a couple factors could lead to various price differentiations for both the quote and the vehicle's retail price. If you could please email us at fmcares@fmcars.com, our team would be happy to assist further. Thank you.

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