We appreciated the ease of the process, feeling no pressure and the responsiveness of the staff. The financing process was smooth and efficient. Thank you!
"Best Dealership We've Ever Seen"
- John W. Johnston, Jr.
Our experience with Spitzer Toyota has been outstanding. We walked through the door with very low expectations, based upon our experience with previous dealerships. Our salesman, Ryan Capozoli assured us from the start that our experience at Spitzer would not be like any we had had before, and he was correct. Ryan assured us that we would receive a high trade allowance on our Suzuki, and he delivered. Based on our situation, Ryan advised us to purchase our Scion rather than lease it, and we are so glad we did. When Ryan turned us over to Kyle Hembree for financing, we expected to be hit with a bunch of extra charges, like other dealerships do, but that simply did not happen. That was such a pleasant suprise! And every service visit since our purchase has been absolutely spectacular. We were treated as though we were the only customers in the building.
"All the options "
- Smitty B
I stopped in the Spitzer dealership after numerous visits to other Toyota dealers in the Pittsburgh area hoping to find the perfect used Toyota Tacoma.
Sam met me in the showroom willing to assist with their used inventory. After looking at a couple vehicles with me, Sam had Steve assist in my trade value and they both asked about my needs with this vehicle purchase. After explaining my situation and planned usage of the truck they suggested another option which after a couple of days of crunching the numbers would ultimately be the one that made the most sense and would be the most cost effective for my situation. Today I drove my NEW leased Tacoma home.
Sam and Steve did something that no other Toyota dealer that I visited did, they listened and gave me options so that I could make the best decision for me. It would have been easy for them to just give me a price on their used vehicles and left it at that.
I have to honestly say that this has been the best vehicl purchase that I have ever had. No pressure and all the info I needed.
Thanks Sam and Steve for your honesty and work that you put in to my purchase.
Other Employees Tagged:
, Steve Allen