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EchoPark Automotive Baltimore

Baltimore, MD

4.6
2,779 Reviews

6001 Reisterstown Rd

Baltimore, MD

21215

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2,779 Reviews of EchoPark Automotive Baltimore

June 13, 2023

Process was very good and sales person Matt was very personable and accommodating. Pleasant experience More

by rjmcnamara33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael, Matthew Pollock, Reginald Snowden
April 02, 2023

Started out great everyone smiles,my salesman goes home then the numbers go up .interest rate 2%higher than quoted ,$5000 in warranty that wasn't pointed out too many sales ploys.,truck is nice magic mark More

by Sting316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JAzmin cryor, Lyle Carmichael, Brian Schriver
March 03, 2023

You traveled almost three hours to get my vehicle and it hardly had any gas. On the way home I also had to stop to fill the tire with air. Not a very pleasant experience to say the least. More

by anikaj28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Harris, Danielle Miller, Brian Schriver
Mar 08, 2023 -

EchoPark Automotive Baltimore responded

We take each and every review seriously, and it looks like we didn’t deliver on a happy experience here. Would you mind taking the time to provide more feedback? Please call (410) 952-7709 or email us at glc.baltimore@echopark.com so we can work on ways to improve.

Mar 11, 2023 -

anikaj28 responded

Have tried to contact dealer no response

Mar 11, 2023 -

anikaj28 responded

No rest

January 04, 2023

My experience at EchoPark Automotive in Baltimore was great. From the moment of online inquiry throughout the whole purchasing process everyone was friendly, respectful, helpful, courteous and profession More

by curtisedgew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanne Burke, Stanley Williams, Danielle Miller, Reginald Snowden
Jan 06, 2023 -

EchoPark Automotive Baltimore responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 09, 2022

I was surprised by the lack of effort to sell the vehicle I was inquiring about. I requested information and stated that I would like to figure out financing. I had one person text me one time, and after tha More

by jaredjames11
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Not sure the name
Dec 13, 2022 -

EchoPark Automotive Baltimore responded

Hi, , thank you for taking the time to tell us about your experience. Reviews like this help us improve. Would you mind taking the time to provide more feedback? Please call (410) 576-2260 or email us at GLC.Baltimore@echopark.com so we can work on ways to improve.

April 29, 2022

After two days of haggling we come to agreement, they do 4 hard inquires on my credit, and sold out from under me two hours before picking it up. DO NOT WASTE YOUR TIME More

by joe.griffin42
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Pollock
January 06, 2022

Team at EchoPark is professional, personable and knowledgeable. They arranged for a test drive at my convenience and followed up with me in a timely manner. More

by blessedbrown777@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
November 11, 2021

Great purchase experience. Lyle was there to walk me through the whole process. Highly recommend More

by Dawnnav26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
November 09, 2021

Great Experience, Lyle worked hard to get me into a vehicle. I really love the fact that their vehicles are newer models no more than 4 year old More

by NBOZSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Carmichael
July 14, 2020

Sold me a lemon, cut and ran! Where to begin? I desired to purchase a 2018 Kia Soul EV out of state from Carbiz Autos. Not only did they explicitly lie to me regarding negotiating More

by natkins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Kozdras, William Offei
Apr 02, 2023 -

EchoPark Automotive Baltimore responded

Hi, , thank you for taking the time to tell us about your experience. Reviews like this help us improve.

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