Amy Brent

Amy and Steve were very helpful and efficient. Very thankful for Amy’s help, again! Would recommend to anyone! Very thankful for Amy’s help, again! Would recommend to anyone! More

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This is my sixth car I have leased with North Shore Honda, and have always been extremely satisfied Honda, and have always been extremely satisfied More

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I appreciated an early wait for appointment, quick and friendly service. The shop looked clean and organized, I’m a car enthusiast so this means a lot to me. I will recommend North Shore Honda! friendly service. The shop looked clean and organized, I’m a car enthusiast so this means a lot to me. I will recommend North Shore Honda! More

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They were very nice and helpful. I received a great deal in my Honda CR-V. Amy was very thorough in explaining all the features of my new vehicle before I drove off. I received a great deal in my Honda CR-V. Amy was very thorough in explaining all the features of my new vehicle before I drove off. More

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The dealer is very fair and will work with you to find the best fit. the best fit. More

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Everyone -and especially Amy Brent -was friendly and extremely helpful and eager to answer questions. extremely helpful and eager to answer questions. More

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In a great area, small, basic building but clean. No real reception area. Everyone is helpful. No real reception area. Everyone is helpful. More

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The dealership has always provided a fair price compared to others. Only issue I had this time compare to other times was I was charged a bank fee which was not disclosed when I agree to the price. to others. Only issue I had this time compare to other times was I was charged a bank fee which was not disclosed when I agree to the price. More

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Courteous,attentive,knowledgeable is the best way to describe this dealership. My sales rep was very personable and competent. Overall a good experience. describe this dealership. My sales rep was very personable and competent. Overall a good experience. More

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This place is the epitome of a sleazy slimy car dealership only concerned about one thing, money. I leased a car from them on 10/5/20 and after about 1200 miles I get a CEL for a misfire in cylind dealership only concerned about one thing, money. I leased a car from them on 10/5/20 and after about 1200 miles I get a CEL for a misfire in cylinder 1. Long story short, I have brought the car to the service dept. at least 6 times only for them to tell me nothing is wrong with the car. They had the car for 2 days with no contact to me telling me what’s going on. I had to show up at the dealership to speak with someone only to be told that they are sending data to Honda for instruction (BS). When I leased the vehicle (for a higher price that was “guaranteed” to me) the saleswoman and manager made sure to mention the “free” service included in the deal several times. Finally, the truth came out as to why I had to bring my car there several times without anything being done to fix it only to have the same issue occur over and over again. When I demanded the service manager come to the phone and speak with me after being told he’s “in a meeting” he said that he’s not getting paid for his work and time put into it (no work was done) and that he should be charging me. These people really think their customers are stupid and can be walked all over. This is a BRAND NEW car that I work hard to pay for. Who’s going to pay me for my time? For my missed days working? For my wasted gas driving back and forth to their dealership several times? For more wasted gas because the gas mileage is 10mpg less than it should be due to the problem with the car? I’ve been lied to, given the run around. Told there is no fuel in my oil pan when anyone with a nose and two eyes can see that there is. Told that the car isn’t idling rough when anyone with a butt can sit in the car and get free deep tissue massage. Told that there are no error codes when a CEL light came on and the scanner I had to purchase for $100 because they wouldn’t diagnose the car as promised clearly indicates there is a P0301 code. I was instructed on how to clear the code from the service manager on the phone by disconnecting the batter and touching negative terminal to positive only to be played a fool for and told I shouldn’t have cleared the code when I brought the car in the last time. This is very concerning, I’ve been a Honda customer most of my life (4 Honda’s) and I’m very surprised that North American Honda allows unscrupulous dishonest dealerships such as North Shore Honda to even operate under their name. It is Friday the weekend before thanksgiving and my car is disabled for the entire weekend as I was instructed to wait for a call from Honda in 3-5 days. Great job North Shore Honda! I hope you all can rest your head well at night knowing you screw your loyal customers over. More

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