Axis Motorcars

The car took longer than expected we wish the communication was better they didn’t communicate correctly communication was better they didn’t communicate correctly More

I will never take my truck there again. Totally missed the mark with servicing my truck. Took them over six months to find the grinding noise in my brakes after I had them replace my fron Totally missed the mark with servicing my truck. Took them over six months to find the grinding noise in my brakes after I had them replace my front brakes. After many months and wasted hours of me taking it in they finally tell my rear brakes are making the noise I was complaining about and that I had 2mm left. They needed to order me parts I will get a call when the parts come in. That was two weeks ago. More

I scheduled my oil change and other work online but got there and was told I wasn't on the schedule. My service representative wasn't very friendly and told me I could only get my oil changed. I had to w there and was told I wasn't on the schedule. My service representative wasn't very friendly and told me I could only get my oil changed. I had to wait almost 3 1/2 hours for just an oil change. I was supposed to also have the 26 point inspection and I'm not sure they did any of that. After 10 years of coming here, I'm not sure I will continue. Lynn was the BEST REP EVER! I'm so sorry she is gone. More

They are the worst. I got my engine replaced from them and had a warrenty for 100,000 miles. They couldn’t even oblige to their warranty policy. They suppose to look at I got my engine replaced from them and had a warrenty for 100,000 miles. They couldn’t even oblige to their warranty policy. They suppose to look at their valued customer. Besides providing their services free of charge which I should’ve gotten, they turned around and asked me double the price of what I payed last time. Horrible! More

Do not shop here! On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesp On July 17, 2023 I drove over two hours to this dealership to see a used Subaru Impreza with a manual transmission. I was met by a very rude salesperson, an older man of European descent, who told me that I could not test drive the car "because people often just come for joy rides". He further stated that he wanted to work out the numbers and make sure that the car was "affordable for me" before taking it out on a test drive. I promptly left, wondering if I would have had a similar experience if I were Caucasian. More

Andre assisted us in getting our car today, July 14. He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will ref He did an excellent job and was a very nice and patient to give us his time and help up to the end of our transaction. Keep up the good job. Will refer more customers to him for assistance with Axis. More

Scammers! They add $5995 fee to the price you see online. RUN FAR AWAY FROM THIS PLACE! They add $5995 fee to the price you see online. RUN FAR AWAY FROM THIS PLACE! More

They suck truck was posted on Carfax an Autotrader at lower price they refused to honor price because it was on there website for more money lower price they refused to honor price because it was on there website for more money More

EXTREMELY SNEAKY & DECEPTIVE! DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was t DON'T BELIEVE ONLINE PRICING AT ALL! Inquired for a Lexus that's been sitting on their lot for nearly 6 months via email to confirm price. I was told that is the price, then I asked what the out-of-door price is based off that price, and the rep recommended I come in because they can negotiate in-person. I live 1+ hr away, still in the same state. So I call, ask the same question, the rep says they're likely putting the car on auction soon because of lot rot. He says only managers can give me out-the-door pricing on the vehicle, so I ask him to transfer me to them and he says 'sure'. He actually transfers me to a sales rep, Sergio, who takes my general information. He reiterates what the email rep and general rep tell me; we don't give that information over the phone, but you can come in. I say 'Listen, I'm not going to drive over 2 hrs round trip to find a wildly different price than what's being sold online. So, outside of state registrations and licensing and taxes, what's the add-on pricing from your dealership outside the documenting fee?' Sergio says he can't give that information. So, I level with him: 'Does the car cost more than what you're selling it for online?' Sergio: Of course it does. Follow-up question: And does it cost at least 3K more? Sergio: Well, I can't say. It's different for all our vehicles. And I hung up. Very dishonest, deceptive, and unprofessional dealing. Bait-and-switch, scam artists at their finest. More

Deceptive advertising. Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I ha Bad customer service. On an $11,499 vehicle - I went to finalize purchase and head salesperson told me that on top of the 687 processing fee - I had to pay a $5,495 dealership processing fee. I was never told about this until I went to buy it. Shady. More