Andrea Barrett
Andrea Barrett at Matthews Nissan
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Andrea Barrett

Service Manager

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Andrea Barrett

April 19, 2024

Dealership Rating
Employee Rating

I have been a customer since around 2017. I have purchased two Rogues here and have been very pleased with both of them. The people in sales and service are all very pleasant, accommodating, More

by rosearitab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski

April 16, 2024

Dealership Rating
Employee Rating

Hands-down, the best service I’ve ever had Adam a mechanic shop! Thank you so much, Matthews Nissan. More

by jenilynesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Matt Parsons

Apr 18, 2024

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

April 10, 2024

Dealership Rating
Employee Rating

My service advisor promptly and effectively diagnosed my problem and ensured that everything was resolved. More

by giannirj
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski

Apr 10, 2024

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

March 18, 2024

Dealership Rating
Employee Rating

Had an appointment to get a windshield wiper repaired. Was out within 20 minutes and no charge because you respect loyalty which is appreciated. Andrea is great. More

by yettershawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Matthews Nissan responded

Hello, We’re so glad to hear you had a great experience with Andrea! Thank you for your business and the great review!

March 04, 2024

Dealership Rating
Employee Rating

The staff is knowledgeable and very helpful regarding vehicle maintenance. My car is in good hands at Matthew's More

by marenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Tonya Sitkowski , Shawn Sprague

Mar 08, 2024

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 04, 2024

Dealership Rating
Employee Rating

Very accommodating & professional. I always try to deal with Joe Johnson in the service department, as he is knowledgeable & gets the job done. Exceptional customer service! More

by kwaytena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Johnson

Mar 08, 2024

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Joe Johnson! Thank you for your business and the great review!

February 28, 2024

Dealership Rating
Employee Rating

Have used this dealership since 2013 purchasing a new Nisson. Would use again. Next time I’m shopping for a car. Their service center is also great. I recommend them to anyone car shopping More

by djwheeler38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 08, 2024

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

February 26, 2024

Dealership Rating
Employee Rating

Had brake issues but got right on it to make it right. Thank you for this. More

by scharfensteinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski

Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 23, 2024

Dealership Rating
Employee Rating

All employees seem to go above and beyond in the service dept . Matt ,Andrea,Tom(ride to Oakdale Mall) Tonya who checked with the warrenty for coverage and Cindy at the checkout desk! More

by CINDILEEE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Padbury, Tonya Sitkowski

Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 22, 2024

Dealership Rating
Employee Rating

Tonya works to make sure the proper service is arranged and keeps you posted on progress and results. Is professional and friendly. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

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