About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back
Start your review of Andrea Sechrist.
Andrea Sechrist
Andrea Sechrist, Service Advisor, Fred Anderson Nissan of Asheville
not yet rated

Andrea Sechrist

Service Advisor

Fred Anderson Nissan of Asheville

629 Brevard Road
Asheville, NC 28806

Contact Me
Call
Email

2 Reviews of Andrea Sechrist

April 24, 2018

Dealership Rating

"Service Nightmare"

- Britt

I made an appointment to have my car serviced due to a recall. When I called to make the appointment I was informed that the service would take two hours and there was a courtesy shuttle so that I didn’t have to stay at the dealership and wait. When I show up for my pointman at 4 PM with my toddler in tow I am informed that the repair takes 2.5 hours and they close at 6 PM so I will either have to leave my car and pick it up tomorrow or reschedule this appointment. This is ridiculous and a waste of my time. I will absolutely take my business elsewhere from here on out.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
May 10, 2018

Fred Anderson Nissan of Asheville responded

Britt, we're very sorry to hear about your recent experience with our Service Department. We'd like to look further into your issue, so please call our General Manager, Nick Tasios, at (828) 365-1617

March 03, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Worst Service Ever"

- Car Owner

Andrea Sechrist handled our service for our vehicle. She is the worst assistant service manager I have ever seen. After not being able to ask her a simple question over the phone & listening to her tell me that I'm not listening to her, I was finally able to ask my question to her manager. She does not want to listen to anything you say. Only talk over you & interrupt you & tell you how great a job she's doing by saving you a bunch of money on parts that you can get cheaper from ordering online. We were charged parts & labor to fix an error. That part didn't fix it. Then we were charged parts & labor for another part to fix the same error. That part didn't fix it either. Then we were charged parts & labor again for another part to fix the same error. This finally fixed it. It seems their diagnoses is to just change parts. Our vehicle was there 13 days, then we were told it's all done by Andrea Sechrist. After paying for the job, including parts & labor for items that were fine to begin with, we then did an inspection & found out the entire job still wasn't done. Only part of the job was done. She wasn't planning to tell us that another part needed to be ordered. Most unprofessional person in service I have even dealt with. If going in for service, I would recommend getting someone other than her. I highly doubt they could be worst than her.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
1
1 - 2 of 2 results

Dealership Inventory (346 Vehicles)

2018 Nissan Versa

$17,000

2018 Nissan Versa

$15,000

2018 Nissan Titan

$44,500

2018 Nissan Titan

$45,500

2019 Nissan 370Z

$37,000

2018 Nissan Frontier

$25,500

2018 Nissan Frontier

$25,500

2018 Nissan Titan

$35,000