Andrei Mihailescu
Andrei Mihailescu at Family Toyota of Arlington
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Andrei Mihailescu

Relationship Consultant

Family Toyota of Arlington

1661 Wet N Wild Way
Arlington, TX 76011

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4.8
235 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

27 yrs, 9 mos

Specialties & Trainings

Toyota Sales Society Platinum

4.8

235 Reviews

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235 Reviews of Andrei Mihailescu

April 22, 2024

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Employee Rating

Family has bought our last four cars from Andrei Mihailescu, including yesterday's. Andrei listens carefully, is extremely knowledgeable, and searches for the right car fit. He makes car buying a co More

by A happy customer
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
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Andrei has for years helped not only myself, but my dad and fiance get into multiple vehicles here at toyota. He is extremely knowledgeable and takes his time to work with you and ensure you are getting in More

by chester07
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 20, 2023

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Bought another car from the best dealership in DFW, They once again hit it out of the park! That’s why we keep coming back for all of our vehicles and recommend them every time we have an opportunity. More

by catgregg@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Hamilton, Jim Palmer

November 15, 2023

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Paid another return trip to Family Toyota today thanks to our long experience with Salesman Andrei Mihailescu. Andrei has sold my wife and I several cars at Family Toyota since 2016 and we keep going bac More

by Deerecollecter
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Khoa Nguyen

September 30, 2023

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Andrei was so very helpful and knowledgeable regarding the Toyota Highlander. And answered all my question and was very patient with me answering them. When I arrived at the dealership, no one paid attent More

by rrbeam
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Recommend Dealer
Yes
Oct 02, 2023

Family Toyota of Arlington responded

Thank you for your fantastic review! We are happy to know that you had a knowledgeable and pleasant experience with our Sales Team regarding a Toyota Highlander. We hope to work with you again soon at Family Toyota of Arlington!

September 29, 2023

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Compré un vehículo nuevo y estoy muy agradecido con Andrei por su buen servicio, gracias Andrei por el buen servicio al cliente.. More

by Erikson
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Recommend Dealer
Yes
Oct 01, 2023

Family Toyota of Arlington responded

Hello Erikson, thank you so much for your kind review! We are happy to learn that you received great customer service from our Sales Team at Family Toyota of Arlington and we congratulate you on your purchase. Have a fantastic day.

June 26, 2023

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I purchased a new vehicle from Family Toyota. After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales pri More

by candie.sue2022
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Family Toyota of Arlington responded

We are proud to see that you had a great experience when purchasing your new vehicle, Candie.sue2022. Thank you for taking the time to review our Sales Team here at Family Toyota of Arlington.

June 12, 2023

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My wife and I went to go look at a new Tundra, and was greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain e More

by legoodnight
Sales Price Transparency
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Recommend Dealer
Yes
Jun 13, 2023

Family Toyota of Arlington responded

Thank you for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was professional and honest while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed a seamless car-buying experience here at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on your new Toyota Tundra!

Jun 13, 2023

legoodnight responded

Hi, thanks for your message as well. Funnily enough, I had to use your service department already… nothing major, just a stupid trim piece that wasn’t aligned properly at the factory. I usually don’t take the time to write reviews, mainly because I think they’re solicited. It has been my experience with your dealership thus far, you guys are heads and shoulders above your competition. I’m totally serious when I say wow! Very impressive from sales, to service. You guys are possibly the most responsive group collectively, as a whole I’ve ever seen in a dealership. Whoever is responsible for putting your team together, kudos to them! My service issue was handled with quick, communicative action. Obviously you guys didn’t have the trim pieces in stock, but I was given a clear answer on when to expect them. Pleasantly surprised you guys have both sales, and service handled by competent people in place. Thanks again, guys!

May 24, 2023

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We purchased from Family Toyota in 2022. I only write this because I just purchased from Four Stars Toyota (Altus, OK) and the difference was night and day. Andrei did not take the time to More

by chichifikkert
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Recommend Dealer
No

Other Employees Tagged: Ivan Carpio

May 24, 2023

Family Toyota of Arlington responded

Hello, Customer satisfaction is important to us here at Family Toyota of Arlington and I would like a chance to speak with you about the level of customer service you received from our Sales Team. Would you please reach out to me at your convenience so we can discuss this further? I would appreciate it. Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

May 17, 2023

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Recommendation from a friend paid off after visiting Family Toyota of Arlington! Staff was very friendly and informative about the new vehicle inventory and understanding supply issues are still affec More

by Andreisorin01
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Palmer

May 17, 2023

Family Toyota of Arlington responded

Hello and thank you for your excellent review. We're happy that our Sales Team could help you with selecting an amazing new vehicle. We hope you continue to choose Family Toyota of Arlington for all your automotive needs. Take care.

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