"Fast service, in and out !!"
Got a battery replaced in minutes!!! Quick and easy service in a flash!!! No questions just very fast service.. on the road in ten minutes, the way it should be
"Very well done."
Sales rep. Very knowledgeable of product. When he did not know, or was unsure, he knew who to go to, to get the correct answers.
"great! amazing nice people and accommodating! "
these people, from the car salesman joey, to the financial suprivisor, scott douglas, to the manager, andres, helped me out so much. they went far and beyond to help me out finding and financing a car to help my budget they have done more then what they should have done. i would highly recommend them to anyone. they know and do thier job very well. very pleased! very friendly and nice happy people that work there.
"Painless Buying Experience"
Joe Lyman made me feel comfortable every step of the way. Joe took his time to show me all of the features of the car and explained how safe the car was because safety was my top priority in choosing a car. His manager, Andres Acevedo also understood my budget and we were able to negotiate a price that fit my budget. I will also recommend Ferman Acura to all of my family and friends!
"Delivered above expectations....needs to modernize delivery "
Needs to modernize delivery procedures to remain competitive. No home deliver. Paperwork still takes 90 minutes even after assured that it would be ready when I arrived, which it was not. People are terrific but service use of digital and more personalized services a must. Special shout out to Linden in sales who was very persistent.
"Friendly customer service - can't be beat!"
From the informative test drive to timely assistance with vehicle selection and financing options - you could not expect to be treated better by these caring sales personnel!
"NEW CAR PURCHASE"
- Irving deToro
I enjoyed purchasing my new car from Ferman Acura because they were professional, competent, pleasant and I got a fair price. I would recommend this dealership to my friends
Other Employees Tagged:
"Pleasant, easy, and efficient purchase. Highly recommend "
Ferman and it’s staff are a breeze to deal with. Price could not be beat even by inferior cars at other dealerships. Andres and Allen took great care of us. We drove out same afternoon in our new car and we are delighted with it (TLX). Thank you!
"Acura RDX 2018 purchase"
This was our first time here and our first Acura,
Alan,, our sales representative, was extremely helpful and friendly. Allen made the entire process enjoyable. I would also like to thank our
Loan officer for helping us secure the loan.
The entire staff that we encountered demonstrated great customer service!
- go 123
The folks that I met were warm friendly and knowedgable. Even the Earnest (Finance and paper work) was pleasant to work with.. Loved the coke dispenser.for those of us who do not like coffee..
Friendly I even heard John tell a fellow employee there were treats ( to eat) and share with other staff.