Andrew Calvert
Andrew Calvert at Germain Honda of Naples
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Andrew Calvert

Service Advisor

Germain Honda of Naples

3295 Pine Ridge Road
Naples, FL 34109

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Andrew Calvert

March 29, 2024

Dealership Rating
Employee Rating

Very helpful. Did what they said they would do. Finished timely. Josue Quintanilla was very professional. More

by above
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Quintanilla

Apr 04, 2024

Germain Honda of Naples responded

We thank you for sharing your positive and efficient service experience. Best Regards, James Koser General Manager

March 25, 2024

Dealership Rating
Employee Rating

I experienced a Professional experience when I brought my auto in. Great recommendations on keeping my auto maintained More

by donnavannett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Bennett

Mar 25, 2024

Germain Honda of Naples responded

Thank you for trusting our team with the service of your Honda. Your business and positive feedback mean so much to us all. Best Regards, James Koser General Manager

March 20, 2024

Dealership Rating
Employee Rating

I went in for a tire rotation/oil change. I was in and out in less than an hour. Bruce Pap was my service rep and he was vey courteous and kept me informed. The waiting area was very comforta More

by meets5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Pap

Mar 22, 2024

Germain Honda of Naples responded

Thank you so much for sharing your experience with Bruce and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Regards, James Koser General Manager

March 20, 2024

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Employee Rating

Recent service visit my rep was Edward Lee and he was very professional, helpful and explained future services needed with great thoughtfulness. Highly recommend the dealership and all its technicians. More

by kchase815
Recommend Dealer
Yes

Other Employees Tagged: David Doden

Mar 22, 2024

Germain Honda of Naples responded

Thanks so much for your thoughtful feedback! We're pleased Edward handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment. Best Regards, James Koser General Manager

March 15, 2024

Dealership Rating
Employee Rating

Great services thanks for all you do to take care of my car, I really appreciated the way you guys More

by juniorplantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden

Mar 15, 2024

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We value your business and look forward to your next visit. Best Regards, James Koser General Manager

February 22, 2024

Dealership Rating
Employee Rating

I brought my car in for an oil change. The attendant Louis said he would be right back. I sat in the car for 10 minutes with no Louis. I got out of the car and there he was talking to f More

by toniallia7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Doden, John Pitts

Apr 04, 2024

Germain Honda of Naples responded

We are sorry to learn of your dissatisfaction with your recent experience. Our service manager, John Pitts would appreciate the opportunity to speak with you regarding your visit. Please give John a call at (239)-687-1836 so he may discuss your concerns with you. Best Regards, James Koser General Manager

February 22, 2024

Dealership Rating
Employee Rating

The rating is for the service side only. Brandon Bates. My service advised, excelled at keeping me up to date on the progress of my service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden

Feb 22, 2024

Germain Honda of Naples responded

We are happy to know that Chris took great care of you during your recent service visit. Best Regards, James Koser General Manager

January 06, 2024

Dealership Rating
Employee Rating

Landon Bates was great from start to finish. I always have an excellent experience with Germain Honda and Landon is one of the reasons why! More

by beverlyvisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden , Claude Babineau

December 25, 2023

Dealership Rating
Employee Rating

My car battery died over the weekend, and I expected a long wait, but I was taken immediately, and Landon Bates informed me the dealership had no Honda Batteries but only NAPPA batteries, but they still h More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden , Claude Babineau, Landon Bates

November 30, 2023

Dealership Rating
Employee Rating

Landon bates was so helpful and great to work with always updating me about my car when he promised too. Returning for sure More

by cotton146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden , Claude Babineau, Landon bates

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