Andrew Smith | Page 2
Service Manager
Purvis Ford Lincoln, Inc.
3660 Jefferson Davis Hwy
Fredericksburg, VA 22408
67 Reviews
Write a Review67 Reviews of Andrew Smith
August 20, 2022
Been having my trucks serviced at Purvis over 13 years. Always prompt /courteous and fair on pricing. Always prompt /courteous and fair on pricing. More
Other Employees Tagged: Tony McMahan , Scott Montgomery
August 15, 2022
The service section do not have CS especially the service manager. He doesn’t care your waiting time and he’s very nonchalant. I hated myself been there today. manager. He doesn’t care your waiting time and he’s very nonchalant. I hated myself been there today. More
Other Employees Tagged: Daniel Mullins, Tony McMahan
August 09, 2022
Service to my vehicle was provided efficiently and well. Dealer has a fairly short limit on distance to provide rides. This is a significant inconvenience in a spread out area. Visit was for a 2016 Escap Dealer has a fairly short limit on distance to provide rides. This is a significant inconvenience in a spread out area. Visit was for a 2016 Escape to fix traction control and brakes. More
Other Employees Tagged: Emily Patrick, Daniel Mullins, Tony McMahan
December 10, 2021
Took my car in for the Works. Was told that they couldn't rotate my tires because one of the lug nuts wouldn't come off. When I got home and check it out. It appeared the lug nut in question, was stripped wh rotate my tires because one of the lug nuts wouldn't come off. When I got home and check it out. It appeared the lug nut in question, was stripped while trying to remove it. I then was able to just remove it when a pair of needle nose pliers. It's a little strange, to say the least... Sincerely. More
Other Employees Tagged: Daniel Mullins, Tony McMahan
November 01, 2021
The guy that helped us set up the appointment and then took the car and was the same one when we picked up was extremely helpful and friendly. He usually works sales and is a mechanic. Best customer servi took the car and was the same one when we picked up was extremely helpful and friendly. He usually works sales and is a mechanic. Best customer service!!! More
Other Employees Tagged: Daniel Mullins, Tony McMahan
October 15, 2021
From requesting service to finishing the service all were professional and cordial This made a pleasant experience professional and cordial This made a pleasant experience More
Other Employees Tagged: Emily Patrick, Mary Mullins, Daniel Mullins, Tony McMahan
October 13, 2021
Sales Department- 5 Stars!Finance Department- 10 Stars Sales Department- 5 Stars! Finance Department- 10 Stars plus! Service Department- 15 Stars Plus! Dan in the Service department gets the job done! Sales Department- 5 Stars! Finance Department- 10 Stars plus! Service Department- 15 Stars Plus! Dan in the Service department gets the job done! I highly recommend them all! Rebuilt a diesel in a work truck in less than a week! That is amazing! They are my go to repair shop for Fords! More
Other Employees Tagged: Daniel Mullins, Tony McMahan
October 02, 2021
Due to the poor work ethic and inability to communicate, I have decided when I have to purchase purchase new car for my wife and daughter soon it will be anything bit a ford, since I know I would not get re I have decided when I have to purchase purchase new car for my wife and daughter soon it will be anything bit a ford, since I know I would not get reliable service. More
Other Employees Tagged: Daniel Mullins, Tony McMahan