Andrew Smith | Page 5
Service Manager
Purvis Ford Lincoln, Inc.
3660 Jefferson Davis Hwy
Fredericksburg, VA 22408
67 Reviews
Write a Review67 Reviews of Andrew Smith
April 26, 2020
Excellent service, very friendly staff. Kept me informed of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. More
April 15, 2020
Fantastic Service and very friendly staff! I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply directed me to their customer lounge. They performed all the required maintenance while I drank their coffee and read my e-mails, In a very short time they came out and said I was ready go! Very enjoyable experience! More
Other Employees Tagged: Dave Eadie, Taylor Clark
April 14, 2020
Courteous & Efficient Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed, the vehicle was returned to me after only a short wait. More
March 18, 2020
My car is running better than it has in years. Very careful re the virus. They wore gloves to drive my car. Recommended that we not stay on site. I was comfortable with their attention to detail. Very careful re the virus. They wore gloves to drive my car. Recommended that we not stay on site. I was comfortable with their attention to detail. More
Other Employees Tagged: Matt Brinson
March 16, 2020
I wish they had service loaners ,! Will be in the market for a new car and no service loaners may be a deal breaker. I plan on purchasing a new Escape before the end of the year. for a new car and no service loaners may be a deal breaker. I plan on purchasing a new Escape before the end of the year. More
March 09, 2020
Quick and expediant excellent work. Appointment on time and work done efficiently and in a short period (2hr) of time. The Advisor was courteous and handled the process in a timely manne Appointment on time and work done efficiently and in a short period (2hr) of time. The Advisor was courteous and handled the process in a timely manner. More
Other Employees Tagged: Ross Decatur
February 21, 2020
Outstanding Service Purvis Ford-Lincoln's staff are great to work with whether you're buying a car or having service done. I highly recommend Purvis to anyone Purvis Ford-Lincoln's staff are great to work with whether you're buying a car or having service done. I highly recommend Purvis to anyone More
Other Employees Tagged: Emily Patrick, Ross Decatur , Tony Simms
February 16, 2020
First Service This was the first service for my leased Ford F-150. Couldn't be easier and the work was done, including a recall item, quick and easy. So far, so g This was the first service for my leased Ford F-150. Couldn't be easier and the work was done, including a recall item, quick and easy. So far, so good. Look forward to working with them in the future. More
February 02, 2020
Excellent service!! They had my vehicle back to me earlier than expected and it works GREAT! Very pleased and will use Purvis again in the future. earlier than expected and it works GREAT! Very pleased and will use Purvis again in the future. More
Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers
January 30, 2020
The service manager and service writer have always been extremity helpful in ashl situations, they go above and beyond to ensure customers receive the highest customer service. Highly recommended extremity helpful in ashl situations, they go above and beyond to ensure customers receive the highest customer service. Highly recommended More
Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers, Tony Simmons