Andrew Smith
Andrew Smith at Purvis Ford Lincoln, Inc.

Andrew Smith | Page 5

Service Manager

Purvis Ford Lincoln, Inc.

3660 Jefferson Davis Hwy
Fredericksburg, VA 22408

4.0
67 Reviews
4.0

67 Reviews

Write a Review

67 Reviews of Andrew Smith

April 26, 2020

Dealership Rating
Employee Rating

Excellent service, very friendly staff. Kept me informed of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. More

by faddy9966
Recommend Dealer
Yes

April 15, 2020

Dealership Rating
Employee Rating

Fantastic Service and very friendly staff! I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply More

by jswanson118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Eadie, Taylor Clark

Apr 16, 2020

Purvis Ford Lincoln, Inc. responded

Hi Jswanson, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 14, 2020

Dealership Rating
Employee Rating

Courteous & Efficient Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed More

by Abajuba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2020

Purvis Ford Lincoln, Inc. responded

Hi there, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 18, 2020

Dealership Rating
Employee Rating

My car is running better than it has in years. Very careful re the virus. They wore gloves to drive my car. Recommended that we not stay on site. I was comfortable with their attention to detail. More

by Joyful5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Brinson

March 16, 2020

Dealership Rating
Employee Rating

I wish they had service loaners ,! Will be in the market for a new car and no service loaners may be a deal breaker. I plan on purchasing a new Escape before the end of the year. More

by Garrett
Recommend Dealer
Yes

March 09, 2020

Dealership Rating
Employee Rating

Quick and expediant excellent work. Appointment on time and work done efficiently and in a short period (2hr) of time. The Advisor was courteous and handled the process in a timely manne More

by endler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ross Decatur

February 21, 2020

Dealership Rating
Employee Rating

Outstanding Service Purvis Ford-Lincoln's staff are great to work with whether you're buying a car or having service done. I highly recommend Purvis to anyone More

by kmg365russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emily Patrick, Ross Decatur , Tony Simms

Feb 23, 2020

Purvis Ford Lincoln, Inc. responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2020

Dealership Rating

First Service This was the first service for my leased Ford F-150. Couldn't be easier and the work was done, including a recall item, quick and easy. So far, so g More

by JudyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 02, 2020

Dealership Rating
Employee Rating

Excellent service!! They had my vehicle back to me earlier than expected and it works GREAT! Very pleased and will use Purvis again in the future. More

by Jaime T.
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers

Feb 04, 2020

Purvis Ford Lincoln, Inc. responded

We are happy we could make your experience a positive one, Jaime! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2020

Dealership Rating
Employee Rating

The service manager and service writer have always been extremity helpful in ashl situations, they go above and beyond to ensure customers receive the highest customer service. Highly recommended More

by Tazzzkle
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mullins , Matt Brinson, Tom Linnehan, Brooke Rodgers, Tony Simmons

Jan 31, 2020

Purvis Ford Lincoln, Inc. responded

Tazzzkle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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