Andy Herbert
Andy Herbert at Jim Coleman Honda
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Andy Herbert | Page 3

Sales Manager

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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5.0
41 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

5.0

41 Reviews

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41 Reviews of Andy Herbert

January 05, 2021

Dealership Rating
Employee Rating

We got our last two cars from Andy at Jim Coleman and received the best customer service. We always bring both of them to their service department for all services. I always work with Sam Wu and he is v More

by Patty M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Wu

January 01, 2021

Dealership Rating
Employee Rating

The team at Jim Coleman Honda was absolutely fantastic to work with! My girlfriend recently purchased a 2020 CRV right before New Years. Andy was extremely helpful, going over all of the features of the vehi More

by Azuckerman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Panetta

December 28, 2020

Dealership Rating
Employee Rating

My wife and I feel every effort was made to take care of us. Everyone was very fast and accommodating. And the new car drives like a dream. More

by mcaslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Chads , Johnny Hernandez, Terri Oscar

November 24, 2020

Dealership Rating
Employee Rating

Ravi was awesome!!!!! He came to pick me up from my home and treated me like family! Thank you so much for restoring my faith in car salesmen! Please see him. Single lady approved. More

by Denise.Cottingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravi Gowda , Steve Seely

August 26, 2020

Dealership Rating
Employee Rating

Working with Andy, Jesse, and the entire team was a breathe of fresh air and truly exceeded my. expectations. Both minor and more detailed questions were addressed promptly with great attention and th More

by JohnFanelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Isaacson, John Mullins

September 25, 2019

Dealership Rating
Employee Rating

It was a great experience! The purchase of my vehicle was very smooth and organized! The staff that I dealt with were very professional and helpful! Great experience overall! I More

by whallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Proscia

April 04, 2019

Dealership Rating
Employee Rating

Andy is the best I worked with Andy Herbert when buying a CR-V. He spent 15 minutes just going over the features of the car before test driving and I thought I had a g More

by CRVbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2019

Jim Coleman Honda responded

Thank you so much for the review. Andy's customers are extremely loyal, largely because it is evident that he puts his customer's interests far ahead of his own and is very consultative in his approach. He, like all the salespeople here understand that customers are facing a big decision and believe in making sure that our customers are treated like honored guests and consulted with as opposed to simply sold. Thank you again for the review and please do not hesitate to let us know if there is anything we can do to assist you further.

January 07, 2019

Dealership Rating
Employee Rating

2019 Civic for DJB I was given a price over the phone and was honored. Andy was extremely knowable and vert helpful. When I had questions Andy gave me the time to answe More

by Jim Coleman review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richmond Lee

Jan 09, 2019

Jim Coleman Honda responded

Thanks for your feedback. Andy takes great pride in doing everything he can to ensure his customer's complete satisfaction. Of course, we are thrilled you had a very positive experience here at Jim Coleman Honda and please do not hesitate to let us know how we might assist you in the future.

October 12, 2018

Dealership Rating
Employee Rating

Great sales experience! Came in to browse and got a truely amazing deal I couldn’t pass up. Got more than I was looking for in the price I desired. Working with Andy was a More

by Lmg197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2018

Jim Coleman Honda responded

Thank you for the wonderful words. We are charmed to hear that you had an amazing experience here with us at Jim Coleman Honda. We're pleased to hear our team took excellent care of you and Andy was wonderful to work with. We look forward to seeing you again. Have a great week!

August 25, 2018

Dealership Rating
Employee Rating

Really went out of their way. We are Costco members who were referred to Jim Coleman Honda after deciding to buy a CR-V for our family. We worked with Andy Herbert, who was truly More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Panetta

Aug 25, 2018

Jim Coleman Honda responded

Thank you, Matt, for the marvelous feedback. We're so pleased to see your visit with us was so great. We are overjoyed to hear that our team provided you with outstanding service and were so helpful and knowledgeable. We look forward to seeing you again in the future. Have a great week!

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