Angela Feldkamp

Josh, Tony and the entire service department at Jake Sweeney Kia are outstanding! I purchased a 2023 Kia Sportage XLine in April 2022. The vehicle had a shimmy. The service team worked diligently to fig Sweeney Kia are outstanding! I purchased a 2023 Kia Sportage XLine in April 2022. The vehicle had a shimmy. The service team worked diligently to figure out the issue. They contacted Kia Tech to work through ideas on what could be causing the shimmy. It took a few different ideas to finally come up with the solution but Josh and Tony remained understanding and helpful throughout the entire experience. The service team were all friendly and professional. It was an annoying situation that was made bearable by these great individuals. Tony, thanks for hanging in there with me, you are very much appreciated! More

Helpful 0

Report | Print

They lie!! Got my oil changed there and less then 2 months later but before my next schedule oil change, I hear a noise so I spend 217 dollars and ask if they to Got my oil changed there and less then 2 months later but before my next schedule oil change, I hear a noise so I spend 217 dollars and ask if they top off the fluids. With the response yes I drive away to learn 4 days later it was completely out of oil!!! They could have blew up my car and instead of making my car whole again they wanted to charge me another 75 dollars for their mistake!!!! Im discussed!! I didnt choose a corner garage to be treated and for them to act like they are one!! More

Helpful 0

Report | Print

Used car power train warranty is crap. Bought a 2015 explorer with 27k miles was told power train would be covered for life of car as long as they did my oil changes. Went for first service Bought a 2015 explorer with 27k miles was told power train would be covered for life of car as long as they did my oil changes. Went for first service was told battery was bad had it checked two other places tested fine. Then they stripped my oil drain plug. So second service said I needed rear brakes at a cost of $400 and that I had to have them do the work because that’s how they make up there money on power train warranty if they didn’t do my brakes warranty is void. Won’t be going back ever. More

Helpful 1

Report | Print

Service Angela told us that we needed a new radio because our speak button wasn’t working. We didn’t believe it because of the service we had gotten prior so Angela told us that we needed a new radio because our speak button wasn’t working. We didn’t believe it because of the service we had gotten prior so we took it to a different dealership and find out that our radio tested out fine and that our speak button was muted. More

Helpful 0

Report | Print

service on my car loved working with Angela and Jeff. Both very helpful and friendly. Would recommend your dealership to anyone for service or to purchase a vehicle. Yo loved working with Angela and Jeff. Both very helpful and friendly. Would recommend your dealership to anyone for service or to purchase a vehicle. Your dealership was helpful when I purchased both of my cars, and have been very helpful every time me and my wife bring our cars back to have any work done on them. More

Helpful 0

Report | Print

Great, efficient service I scheduled my appointment online, when I arrived I was promptly signed in, my car was serviced in a quick and efficient amount of time. Friendly sta I scheduled my appointment online, when I arrived I was promptly signed in, my car was serviced in a quick and efficient amount of time. Friendly staff. More

Helpful 0

Report | Print

Staple in tire Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took it out and found a staple in tire and it could not be repaired. Had to purchase 3 new tires because of difference in tread wear. Replaced the defective tire free of charge. Was an expense I didn’t expect after just buying the car to purchase 3 new tires. Angela Feldkamp was a perfect example of good customer service. They did give some free oil changes and tire rotations. More

Helpful 0

Report | Print

Great service advisor Angela is an excellent service advisor who I have great trust in as she is very honest about what does and does not need to be done on my Kia Sorento. Angela is an excellent service advisor who I have great trust in as she is very honest about what does and does not need to be done on my Kia Sorento. More

Helpful 0

Report | Print

Great peopole.great service. Just a recall.it was taken care of.service was quick and scheduled quickly.service department is always on the ball.they go above and beyond. Just a recall.it was taken care of.service was quick and scheduled quickly.service department is always on the ball.they go above and beyond. More

Helpful 0

Report | Print