"Angus Gunn for the Win!"
We had just moved to town, my wife 8 months pregnant, and with our two dogs, so what could possibly go wrong?
The dealership itself is clean and tidy, dog-friendly (!) so it was nice to be able to have the whole group of us inside together. The staff was very attentive and friendly.
Angus was our salesperson and he was approachable, sensible, and considerate. He listened to was was important to us, reviewed the inventory of pre-owned vehicles, and worked at our pace. At the end of the first meeting, he encouraged us to go home and review prices on similar vehicles online as far away as Boston and Toronto, confident that the price at Heritage would be excellent. After three days of test drives at other dealers and plenty of online price comparisons, we returned without having found any better offer in New England and bought the vehicle we drove the first day.
At such a stressful life stage, we appreciated having a zero-pressure environment to make a big decision.
"Great Customer Service"
I found Angus, Ryan, and Christine to be genuine and thoughtful in all my interactions with them. They took the time to explain options, and help me make a decision on choosing a vehicle, rather than trying to push options or vehicles. Will recommend!
"Best Trade Ever"
- Jerry2018 Rav4
at 64 years of age I have been involved in many many car deals. My latest lease at Heritage Toyota in South Burlington was the best by far. I was already pretty sure that I wanted the 2018 RAV4 but I never expected that I could get the XLE model at the price I received. I started my deal with Angus Gunn. He was very knowledgeable and a very pleasant person to deal with. Angus showed me the options available to me and the colors I had to choose from. He worked with me to within inches of the finish line,so to speak,
That’s when Megan Terry gave me a call. In the words of Don Corleon she made me an offer I couldn’t refuse. You can be sure that in 3 years I will be returning to Heritage Toyota and I hope both Angus and Megan are still working b
"Customer Service is Fantastic!"
Three years ago we bought a RAV4 from Heritage Toyota in South Burlington. We were fortunate to have Angus be our salesman. We decided to lease a RAV4 this time and once again Angus provided us with friendly professional service. Angus is knowledgeable and really listens. We highly recommend this dealership. And when you stop by, ask for Angus!
"Third Time is a Charm "
My most recent purchase at Heritage Toyota was another excellent experience. Angus has gotten me into three RAV4 vehicles. Not only is the RAV4 a great vehicle, Angus has shown me the best service. He is so very personable, respectful, and helpful to his customers. He works hard to get you into the vehicle that works for you while staying within your price range. Thank you Angus for your awesome service. I love my new Rav!
I have a unpleasant experiences at other dealerships.... But Heritage Saleperson Angus did great work with me cuz im deaf guy and we writing note back and forth and tell me step by step.... and he keep update with me while I waiting..... did not leave me out like other dealership did..... he is very patience with me..... Hes awesome guy
"Thank you Angus !!"
My wife and I would like to thank Angus for going that extra mile to get us the 2018 Sienna we were looking for. As the 2018’s weren’t even on the dealership lots he was able to submit a change order to the factory to meet our specs. Angus kept us informed of its status right up to delivery. Thanks again Angus.
Angus did a great job making everything just work for me. I ended up in exactly the car I wanted at a very fair price very quickly. The best part is that I have the peace of mind of knowing that I'm now backed by a dealer who will help me take care of this car for the next decade. Thanks!
"Angus and Jim Lash "
- Gary Brown
We would like to thank Angus and Jim for making our experience at Heritage Toyota great. As a returning customer we always seek Angus out. He is extremely knowledgeable and pleasant to work with.
We have known Jim Lash for many years, it was a wonderful surprise to be able to work with him again. He is always willing to roll up his sleeves and work diligently to get the best deal possibly.
A definite winning team. We look forward to doing business with Angus and Jim for many years to come.
Thank you both!
"Exceptional Service with a smile - Angus Gunn"
- Debra Fraser
My family has purchased three cars from Angus. My own personal car is a 2016 Toyota Prius. This is my second Prius, and I went in knowing what I wanted. Angus was knowledgeable and an exceptional salesperson to work with. He is a "no pressure" salesperson. The car I wanted was not available, so he found a car in another state and then helped me to get the items I wanted that did not come in the car that was found. As the car model was new, there were several features he was unaware of, but he was always willing to find out how to use them and follow up with me to show me. Angus goes above and beyond even after the sale. Heritage Toyota is lucky to have him.