Anne Monroe
Customer Relations Director
Gateway Chevrolet
9901 West Papago Freeway
Avondale, AZ 85323
Dealership Experience
4 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
23 Reviews
Write a Review23 Reviews of Anne Monroe
April 17, 2024
Donald was very helpful and professional, listening to our needs and getting us into our desired vehicle on terms we needed. He thoroughly knows the business and his knowledge and determined efforts got u our needs and getting us into our desired vehicle on terms we needed. He thoroughly knows the business and his knowledge and determined efforts got us to the finish line! Thanks Donald! More
Other Employees Tagged: Donald Cummings, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna , Ryan - Delivery
August 25, 2023
You won’t leave me alone. You send 100s of texts and emails. You just throw me off from your business. It’s really ridiculous how much you bother people. Please stop You send 100s of texts and emails. You just throw me off from your business. It’s really ridiculous how much you bother people. Please stop More
Other Employees Tagged: Donald Cummings, Jeremy Baker, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna, Trevor Vona , The whole staff
February 10, 2023
Service manager wants me to pay half for a repair they have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my brand new truck . Guy could not even color match sa solid black color on my truck. More
Other Employees Tagged: Donald Cummings, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna
December 21, 2022
Zach Anthony and John are always professional and take well good care of my car. I drive 40 min just to have it serviced there well good care of my car. I drive 40 min just to have it serviced there More
Other Employees Tagged: Joe Gambino, Rachael Fry, Donald Cummings, Dan Bieber, Jeremy Thompson, Jeremy Baker, Destinie Dawson, Mack McPherson, Trevor Vona
May 16, 2022
Great Service and always Good Communication between Service department and to the customer . And they're always polite and Professional.... Service department and to the customer . And they're always polite and Professional.... More
Other Employees Tagged: Donald Cummings, Dan Bieber, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna
May 02, 2022
Service (Anthony) did a good job, but key fob was broken and management still hasn't called. it's been a week 😡. and management still hasn't called. it's been a week 😡. More
Other Employees Tagged: Donald Cummings, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna
December 30, 2021
Been very pleased with the customer service provided by the dealership . Took my truck in for service and got it back in no time very friendly and nice environment. Great communication definitely recommen the dealership . Took my truck in for service and got it back in no time very friendly and nice environment. Great communication definitely recommend going here More
Other Employees Tagged: Joe Gambino, Rachael Fry, Donald Cummings, Dan Bieber, Jeremy Thompson, Jeremy Baker, Destinie Dawson, Mack McPherson, Trevor Vona
December 04, 2021
Bought and service the car here. I love the customer service and professionalism they have. service and professionalism they have. More
Other Employees Tagged: Donald Cummings, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna, Carlos Aguilar, James Bradberry, Jered Bryant, Jesse Acosta
October 21, 2021
DOES NOT CARE ABOUT CUSTOMERS. PROFIT OVER PEOPLE! Rude, no customer service, does not own up to mistakes, blames customer for everything! no customer service, does not own up to mistakes, blames customer for everything! More
Other Employees Tagged: Donald Cummings, Dan Bieber , Enrique Velazquez
October 13, 2021
No communication at all!! It when in for an oil change and to check for an oil leak on Monday did not get it back till Tuesday after I called 4 times to check on the status. I had to request to speak to a and to check for an oil leak on Monday did not get it back till Tuesday after I called 4 times to check on the status. I had to request to speak to a manager to find out the status. No coming back! More