Anthony Aldrete
Anthony Aldrete at Elk Grove Toyota
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Anthony Aldrete | Page 2

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.8
94 Reviews

Hello, my name is Paul Anthony Aldrete. I am a resident of city of Elk Grove and I strive for great customer satisfaction. I have 23 years of experience in the service industry and a Bachelors in Communications from San Jose State University.

Dealership Experience

18 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Specialties & Trainings

Bachelors in Commications

4.8

94 Reviews

Write a Review

94 Reviews of Anthony Aldrete

December 18, 2022

Dealership Rating
Employee Rating

This is just oil change, no extra work. After oil change is completed with in 35 min, they park my car at front, and then I have to wait about 1hr and 20 min just to do the paperwork (tw More

by Teklerogger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carly Watkins, Andres Flores , Sierra Yount

Dec 19, 2022

Elk Grove Toyota responded

Thank you for providing us with this feedback. We understand your frustration. We look forward to providing you with a 5-star customer service experience next time.

September 28, 2022

Dealership Rating
Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful More

by yashmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2022

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

September 08, 2022

Dealership Rating
Employee Rating

Very friendly and customer service is good. Listened to my concerns and my vehicle was fixed correctly. More

by lydgar09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2022

Elk Grove Toyota responded

We appreciate hearing about your experience! We look forward to working with you again in the future!

Sep 18, 2022

lydgar09 responded

Yes, EG Toyota has my business.

August 22, 2022

Dealership Rating
Employee Rating

Good and convenient services and affordable . Easy to make appointments. Keep doing what you are doing More

by Howard.h.vu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2022

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your business!

August 16, 2022

Dealership Rating
Employee Rating

Always great service here! My advisor was really helpful and they were able to get the work done ahead of schedule! More

by Aok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2022

Elk Grove Toyota responded

This is great news! Thank you for taking the time to tell us about your experience!

March 31, 2022

Dealership Rating
Employee Rating

Great customer service, I will go back again. So convenient. Repairs were easy and smooth. More

by Camiah2412
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Mark Kleefeld, Miguel Navarro, Sulaiman Aziz, Khang Bui, Andres Flores , Jose Calderon, Brian Chase, Nicholas Kersten

Apr 15, 2022

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your feedback & your business!

December 21, 2021

Dealership Rating
Employee Rating

Had my brakes serviced less than a month ago and now the pedal has a popping or clicking when depressed at low speeds. I took my 4runner to get checked out again and they said they didn't find anything. I d More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 21, 2021

Elk Grove Toyota responded

Hello, I apologize for your experience. We would be happy to recheck your brakes. Please contact me when you have a chance to schedule a day and time that works best for you. You can contact me by email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from soon. Sincerely, Jeannette Blair Customer Relations Manager

September 27, 2021

Dealership Rating
Employee Rating

I’ve been going to this dealership since it opened and have had nothing but great things to say about The customer service I received.I own two Toyotas and I will not take them anywhere but elk Grove Toyo More

by Jwilson32d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Kersten

Sep 30, 2021

Elk Grove Toyota responded

Thank you for your continued business! We appreciate your kind words & look forward to working with you again!

March 01, 2021

Dealership Rating
Employee Rating

My only complaint is they forgot to reset my maintenance required notification. Usually that’s done by them, maybe they don’t do that anymore. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Milton Vong, Lauren Addison

Mar 07, 2021

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your business!

January 03, 2021

Dealership Rating
Employee Rating

Great customer service. Clean waiting room. Service was completed in time and. Toyota also washed my car. Service adviser was very friendly and knowledgeable. Overall, pleasant visit. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2021

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your review & look forward to working with you again in the future.

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