Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Volkswagen
Birmingham, AL
1,098 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 25, 2024
The best customer service, thank you for all your help.
thanks Ricardo Ibarra, great experience!!
More
by karla.cordoba88
Verified Customer
Verified Customer
April 20, 2024
Helpful salesman and finance manager.
Would recommend. Never even considered VW but i love it this far
More
by maressa_colin
Verified Customer
Verified Customer
Employees Worked With
April 20, 2024
They were courteous and prompt.
Informed of cost prior to actual service. Very happy with my experience.
More
by markgraves586
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (85 Vehicles)
2024 Volkswagen Atlas Cross Sport
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
