Anthony Flock

I brought my car in at 8:30am for an Oil Change, to a my brakes looked at, and to have the driver side lights checked out as well since one wasn't working. While checking in, I asked Anthony to check the br brakes looked at, and to have the driver side lights checked out as well since one wasn't working. While checking in, I asked Anthony to check the brakes and lights and he said "We'll check everything." He even stated that I should know this, since this isn't my first time here. Two hours later, I get call from anything and he states there are no issues with the brakes and the lights are fine. I pick up the car and it still has a problems with the lights and the brakes. I was told by several employees standing in front of one another that a manager is unavailable until Monday, at the Nisan building and/or unable to help you today. I walked over Nisan for a supervisor who guided me back to Honda's main office. Mark "Hamol" (a manager) told me that on weekends they don't have techs of the same quality as Monday - Friday. A started a Three way call with Anthony who confirmed all the tech did was look at the brakes and lights, but didn't inspect them because the techs who know what to look for are not there. Mark then walks outside me and looks at the lights and notices the issues. He states I can take my car back the Honda Service and they will replace the bulb. The Service within 5 minutes then notices over $2000 dollars in repairs they can make while stating they don't have anyone here today that accurately assess the issues. More

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