Anthony Hart | Page 9
F&I Director
Heritage Chrysler Dodge Jeep Ram Owings Mills
11212 Reisterstown Road
Owings Mills, MD 21117
151 Reviews
Write a Review151 Reviews of Anthony Hart
August 08, 2019
Horrible service experience Terrible. We had our car towed there on a Sunday. We are suspecting a dead battery. It’s now Thursday and they still haven’t even just looked at it to Terrible. We had our car towed there on a Sunday. We are suspecting a dead battery. It’s now Thursday and they still haven’t even just looked at it to xxxxx the issue. We have had to call them every day and each day is a different story for why they haven’t looked at it yet. We’ve purchased 2 vehicles from this company and I can now safely say we will no longer be a repeat customer. Feeling like they lost interest in us as a person the minute we made the purchase. More
Other Employees Tagged: Timothy Deinlein
August 03, 2019
Absolutely fantastic customer service! This dealership is absolutely fantastic. Period. To put it in perspective how I feel about this place...I live 45 minutes from this dealership and I w This dealership is absolutely fantastic. Period. To put it in perspective how I feel about this place...I live 45 minutes from this dealership and I would go back here again to buy a new car. There are tons of dealerships closer to me, but I would drive past them in a heart beat to work with this team again. John was persistent to get me in the door, which I do not regret one bit. My boyfriend was the one in communication with John, helping me conduct our market research of the area. As soon as I walked through the door, another associate paged John that I was there. He not only remembered MY name immediately, but remembered that the vehicle was for me...not my boyfriend. He approached me and shook my hand first, which made me feel incredibly valued. Although John was crazy busy (end of the month!), he was able to find another associate (Andre) to go on a test drive with me and narrow down the exact vehicle I wanted. John even handed over some notes on specific stock numbers that he thought would fit my needs. Throughout the process, John popped in to see if everything was going alright, brought us some waters, and made sure we were taken care of. Andre was so great to work with, too. Let's be honest...buying a car can be extremely nerve racking! I've never felt so comfortable talking to someone about buying a vehicle. He smiled, cracked jokes, understood my price points, and just made me feel like I wasn't being a total pain (even if I was!). His personality and demeanor was so refreshing to work with. We even pinky promised a deal because I didn't feel comfortable signing something while they were bringing over the exact vehicle I wanted (I wanted to test drive it, of course!). Most dealerships just want that signature from you to lock it all down. This dealership offered a mutual trusting respect that I haven't received from anywhere else. Kudos, guys...kudos. Don was also a fantastic, even-keeled gentleman to work with. When management comes over to chat, it's always that gut wrenching "uh-oh, we aren't getting where we want to be price-wise". Not with Don. He wanted to see how we got to the numbers we wanted to get to. Nodding, smiling, understanding everything we were saying. And guess what--he came down to a fair, reasonable price point that I could work with. Thank you! Last, but not least, Tony! While I did come with my own financing, Tony ended up getting me a better rate with the same terms. Fan-freaking-tastic! I thoroughly enjoyed conversing with Tony while signing my life away with those dreaded financing papers. He made this portion of the process extremely smooth and easy. Another awesome personality to work with! The communication, customer service, and crazy awesome personalities to come with it are what makes this dealership somewhere I would highly recommend. Thank you to everyone I worked with for making this purchase so great. I promise I will recommend this dealership! More
Other Employees Tagged: Gerald Deshields, John Ferraiuolo, Don Nelson
July 11, 2019
Clear and Concise explanations Clear and concise explanations with NO pressure. Apologized for being late for set appointment. Took time to explain vehicle technology in easy to u Clear and concise explanations with NO pressure. Apologized for being late for set appointment. Took time to explain vehicle technology in easy to understand terms. More
Other Employees Tagged: Jon Berenson, Tony Pozderac
June 29, 2019
Shandly Rocks! Bought a new Jeep from Shandly! Great experience all around. I highly recommend coming here. This is my second Jeep from them and I couldn’t be happie Bought a new Jeep from Shandly! Great experience all around. I highly recommend coming here. This is my second Jeep from them and I couldn’t be happier! More
Other Employees Tagged: Shandly Blair, Marcus Heflin
June 27, 2019
They definitely did what the could to get my business. Great customer service, friendly and knowledgeable from the beginning of the sale to The end of sale. They really worked with me to get what I wanted. Great customer service, friendly and knowledgeable from the beginning of the sale to The end of sale. They really worked with me to get what I wanted. More
Other Employees Tagged: Shandly Blair, Tony Pozderac
June 11, 2019
Great car buying expieriance John was the best salesman i have ever had. He made us very comfortable and made sure we knew everything we could before we even made our purchase. he John was the best salesman i have ever had. He made us very comfortable and made sure we knew everything we could before we even made our purchase. he was very honest and open with us and our situation. he and the staff worked hard to help us get the perfect vehicle for my family needs. More
Other Employees Tagged: Justin Chenoweth, John Ferraiuolo
June 07, 2019
Great car buying experience. Real easy to work with. They did a great job getting me into the car I wanted. They also put my wife into her dream car on the same day we are both ve Real easy to work with. They did a great job getting me into the car I wanted. They also put my wife into her dream car on the same day we are both very happy with the service from this dealership. More
Other Employees Tagged: Al-J.T. Russell
May 25, 2019
Jared Is Awesome!!! I was referred to Heritage by a friend and I am happy he did. Not only did I get a great deal on my trade, but my salesman Jared went above and beyond I was referred to Heritage by a friend and I am happy he did. Not only did I get a great deal on my trade, but my salesman Jared went above and beyond to make my buying experience amazing. I highly recommend Jared and Heritage!!! I would also like to give a shout out to Marcus H for all his hard work, patience, and efforts. More
Other Employees Tagged: Tony Pozderac, Jared Wright
May 25, 2019
Jared Rocks!! I have referred two friends to Jared and anticipate that I’ll be sending more in the future. Jared has been able to get each of them great deals and h I have referred two friends to Jared and anticipate that I’ll be sending more in the future. Jared has been able to get each of them great deals and he takes his time to explain a number of the car’s features. I feel as though Jared wants what’s best for his customers and strives to make sure he meets their needs. He isn’t just about closing the deal and sending you on your way. He seems to care about what we care about. More
Other Employees Tagged: Tony Pozderac, Jared Wright, Marcus H.
May 24, 2019
Awesome Let me start out by giving Al Russell a shout out, my sales guy, I came here with a pre approval from capital one and I was determined to go through Let me start out by giving Al Russell a shout out, my sales guy, I came here with a pre approval from capital one and I was determined to go through capital one and they were telling me they could get me at a much lower interest rate but I was not trying to hear that and I thought they just wanted to run my credit, well to make a long story short I'm glad they convinced me to go with one of there banks, my interest rate was unbelievably lower (7%) and monthly payment is great. All this with a trade in that I still owed a good amount of money on. Thanks guys! More
Other Employees Tagged: Breion Riddick, Al-J.T. Russell