Anthony Santi

Not gonna hold back. People need to know the games this dealership plays. And to be honest they are xxxxxxxx. The general manager did what he had to but that won't stop People need to know the games this dealership plays. And to be honest they are xxxxxxxx. The general manager did what he had to but that won't stop me from letting people know what's going on. These people sold me a lemon and I was in servixe 9x in 5weeks. And they refused to take the car back. I had to contact a lawyer. Post negative reviews in order to get what I needed which was out the car. The car is now for sale 3.000 less than before and the issue is still there. Nelson Munoz General sales manager Anthony Namias Sales manager John Rogo Used car manager All names above are the xxxx bags and poison in this dealership. Not only did they not respect the lemon law but they also broke the breach of contract. All names above kept sending me to service when the paper states if vehicle is in for same repair 3x and not fixed they suppose to take it back. John Rogo is def a piece of xxxx that think he can talk to you how ever he wants. And Nelson also don't know how he is a manager when he is a xxxxxxxx. You people are being warned stay away from this dealership. The 2021 ford mustang that I returned due to being a lemon is back on the lot for sale with the same issue. Don't fall victim to these guys and if you do make sure you don't stop until you get what's right. Only honest people here is the General manager, Ronald Romero☆☆☆☆☆ Rafael Tejada ☆☆☆☆☆ I also never gave permission for anyone to post my picture on this site. Below is the picture of the 2021 mustang I returned. Stay away from this dealership unless your dealing with Rafael Tejada or Ronald Romero or the General manager. They also added 10.000 on top of the price of the car. More

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City World Ford was an absolute pleasure to work with. They got me the vehicle I wanted, built and optioned how I wanted, quickly and at sticker price! They got me the vehicle I wanted, built and optioned how I wanted, quickly and at sticker price! More

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ALWAYS bend over backwards to accommodate your needs. Everyone is courteous and professional. I'd really them to anyone & Everyone Everyone is courteous and professional. I'd really them to anyone & Everyone More

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They Did not go over the car in detail when I picked it up, they handed me the key and left. They Lied about many things such as telling me car was a 4 cylinder when it is only a 3 cylinder. I was told i up, they handed me the key and left. They Lied about many things such as telling me car was a 4 cylinder when it is only a 3 cylinder. I was told it had a 4 wheel drive lock button which is does not. I can keep going on. The manger was in a rush when writing up the contract and I wasn’t able to go through the contract properly, when I did there were items added in that I did not agree on they also increased the price of the vehicle on the contract which I did not agree to. When I called to discuss this with a manger I was told they where busy. More

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Honestly and since I’ve been dealing with ford this branch I see and feel the Professionalism whenever I need to get another SUV I’ll always go to this branch branch I see and feel the Professionalism whenever I need to get another SUV I’ll always go to this branch More

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Knowledge and understanding to work with good customers service and best services good place to buy new or used vehicle service and best services good place to buy new or used vehicle More

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I had the pleasure of dealing with Anthony(a manger), Ahmed(sales) and Ritchie(finance). This dealership is top notch. The customer service is best in the business and they make sure anything you need i Ahmed(sales) and Ritchie(finance). This dealership is top notch. The customer service is best in the business and they make sure anything you need is taken care of. I would hands down buy another car from them in the future and will be sending all my family and friends there. More

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He made sure i walked out with something. But today was my first time driving the car all day and now a light popped up. So i don't know whats going until i get it checked out. I hope he didnt just try n g my first time driving the car all day and now a light popped up. So i don't know whats going until i get it checked out. I hope he didnt just try n get me into something to get me outta there. And sold me something that was messed. He seemed like he's was trying to help me to the best of his ability tho. More

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Everyone was friendly and helpful! Salesman worked hard to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family an to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family and Friends! More

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I left a deposit on a new Ford Bronco Sport that they had coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla t coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla the Sales Manager and Anthony Santi the General Manager made sure that I received my deposit back in a timely manner. If you are in the market for a new or preowned Ford, you need to head to City World Ford in the Bronx. They are true professionals and really care about their customers. More

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