"Tony did it again!"
- Marc H
My wife and I both had interactions with Tony Taylor this past week. After a few service recommendations for my wife's car (that Tony explained thoroughly and even ranked in order they should be done) he made sure she had a loaner - which is always appreciated. When it was time to pick her car up and return the loaner I had a part failure on my car. Tony suggested that my wife bring my car when she picked up hers and we keep the loaner. I don't know where else this would happen. More importantly, Tony is extremely professional, respectful, and very sensitive to the fact that lots of times it is just "inconvenient" to have to give up your car. He goes out of his way to minimize the disruption and to make you feel like you are a valued client. Unlike service departments at other dealerships over the years we both trust Tony and his expertise. Since owning our Mercedes' we have, in conversation, learned of friends that also are clients of Tony's and we all feel the same about Tony. The people that sell you the car are on thing, but it is the service contact that gets to know you and make sure you are taken care of.
I made an appointment with Anthony Taylor to have my Mercedes Benz checked to see if I needed an alignment. Tony immediately scheduled my appointment and ensured a loaner vehicle was available. Tony contacted me within a few hours to explain what I needed. He was very concise and explained in detail so that I understood what services my vehicle needed. He was very patient and took time to answer all of my questions. He is my go to person at Mercedes Benz. He is an asset to the Mercedes Benz team.
My sales reps were wonderful to work with. They were very knowledgeable, informative and thorough. I would highly recommend and refer friends and family to this dealership.
" Great service"
- Soodi R
My experience with this dealership has always been great. From the day I bought my car and all through scheduling services. Claude Was our sales person who was very helpful and very happy with Toney Taylor in service department.
- Suzana Steinmetz
Claude Rabbath was amazing! He is very knowledgeable and helpful answering all my questions.
We have purchased several cars through him over the years!
" Tony Taylor & capital EuroCars is great! "
As always, Tony Taylor provided great service for my Mercedes! My routine service was provided quickly and officiant way I am Tony explained everything done! I highly recommend temple euro cars and Tony Taylor!
I travel in my job, the car is my transporation, office. Tony Taylor always gets me in for servicing ASAP. THIS IS MOST IMPORTANT, for sales people who uses their car for their income!
"Great Customer Service"
I always have a great experience dealing with Parke and Capital Eurocars. You always greeted by respect and great customer service. Thank you Parke and Capital Eurocars Team! You're awesome!
"Tony Taylor = A+ Customer Service"
- Mark W
After being away from the MB family for almost 2 years, I brought in my E-class for service and was instantly reminded of the excellent customer service that Tony Taylor and Capital Eurocars provides. With his great attitude and superb communication skills, Tony makes the entire service process seamless including providing timely status updates and coordinating loaner and/or shuttle service. Note to Capital Eurocars: You have a treasure in Tony Taylor, and in my opinion he is a model service advisor for the industry.
"Excellent customer service by Tony Taylor"
- Bowden 9399
Tony Taylor has been my customer service representative for several years; first when I purchased a BMW and most recently when I purchased a Mercedes SUV. He consistently provides excellent customer service. He always explains, in detail, what is needed to resolve any problems or issues I am experiencing. I trust him completely, without reservation, to ensure that my vehicle is operating safely. He is a definite asset to the Service Department of Capital Eurocars.