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Ariel Rodriguez

Overview Reviews (50)

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Ariel Rodriguez

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Ariel Rodriguez

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8

50 Reviews

Overview Reviews (50)

Languages Spoken

Spanish

4.8

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Ariel Rodriguez

August 05, 2023

Dealership Rating

Employee Rating

Your financial Manager Mr JOHN WIRSHING is very unprofessional and rude.He needs to be retrain because of this experience I will not recommend this dealership. unprofessional and rude.He needs to be retrain because of this experience I will not recommend this dealership. More

by TAEET

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: JOHN WIRSHING I will give him a zero

Helpful 0

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Aug 07, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to read about your experience with our financial manager. We strive for professionalism and courtesy in all interactions, so it's concerning that you felt this was not the case. I would appreciate the chance to learn more about what transpired and see how we can make things right. Would you please call me so that I can see if there is any way we can assist you moving forward? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 12, 2023

Dealership Rating

Employee Rating

Ariel , you were great but I feel it was rushed in the end . Finance guy was moving to fast and no explanation of areas of finance dollars , I guess this was the tactic to purchase fast and overlook the n end . Finance guy was moving to fast and no explanation of areas of finance dollars , I guess this was the tactic to purchase fast and overlook the numbers.. feel it was jit really what I wanted More

by Noahark40

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

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Jul 14, 2023 -

Lexus of Pembroke Pines responded

I apologize if you felt rushed during the finance process. We strive to provide thorough explanations and ensure that our customers fully understand all aspects of their purchase. We appreciate you bringing this to our attention, and we will use it to improve our practices moving forward. If there is anything more we can do for you, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 04, 2023

Dealership Rating

Employee Rating

Thank you for accommodating my lease buyout needs. They were very flexible, which was much appreciated. They were very flexible, which was much appreciated. More

by eriktirums

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Banko

Helpful 1

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Jul 05, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

June 10, 2023

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Employee Rating

I had a great experience with the purchase of my vehicle. Everyone I dealt with was professional, never made me feel pressured and made the whole process a positive one. Everyone I dealt with was professional, never made me feel pressured and made the whole process a positive one. More

by LEXTASY06

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Moez Sachedina

Helpful 1

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Jun 12, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that you had a great experience purchasing your vehicle at Lexus of Pembroke Pines! It's wonderful to know that our team provided you with a professional and pressure-free visit. Thank you for choosing us, and we hope to see you again in the future!

June 01, 2023

Dealership Rating

Employee Rating

It was a great car buying experience at Lexus of Pembroke Pines and it would not have been possible without excellent service provided by Ariel Rodriguez. His knowledge of the product and willingness to help Pines and it would not have been possible without excellent service provided by Ariel Rodriguez. His knowledge of the product and willingness to help was great and his straight forward approach to the sales process is much appreciated. More

by Nasir

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 1

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Jun 01, 2023 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great car-buying experience with us at Lexus of Pembroke Pines, Nasir! It makes our team proud to know that Ariel provided you with excellent service and went above and beyond with his knowledge of the product. We appreciate your feedback and thank you for choosing us for your vehicle needs.

May 31, 2023

Dealership Rating

Employee Rating

Excellent service, the seller and financial person made us feel comfortable all the times. The person who did business online with me fulfilled what was offered. us feel comfortable all the times. The person who did business online with me fulfilled what was offered. More

by MADINOCO3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS

Helpful 1

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May 31, 2023 -

Lexus of Pembroke Pines responded

We're delighted you enjoyed working with our team at Lexus of Pembroke Pines! Thank you for the support!

May 18, 2023

Dealership Rating

Employee Rating

Ariel provided outstanding professional customer service he was pleasant and helpful. I was pleased with the device at Lexus of Pembroke. he was pleasant and helpful. I was pleased with the device at Lexus of Pembroke. More

by jfranck46

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 1

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May 19, 2023 -

Lexus of Pembroke Pines responded

Ariel is an outstanding member of the team, and we thank you for sharing your positive experience with him at Lexus of Pembroke Pines. We're delighted to hear he provided you with pleasant and helpful service. Thank you for choosing us, and we hope to see you again soon!

May 16, 2023

Dealership Rating

Employee Rating

My experience was amazing! The best dealership. I will continue to only deal with Lexus of Pembroke Pines. I am so happy I got the best deal! The best dealership. I will continue to only deal with Lexus of Pembroke Pines. I am so happy I got the best deal! More

by NOURIHASSAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eid Alkabouni

Helpful 2

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May 17, 2023 -

Lexus of Pembroke Pines responded

Happy customers make us happy and we're over the moon our team could earn Lexus of Pembroke Pines your loyalty! Thanks for the stellar review. We look forward to your next visit!

May 15, 2023

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Employee Rating

Staff was courteous from first introduction to end of transaction. Great costumer service! Would recommend. transaction. Great costumer service! Would recommend. More

by jfranck46

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 1

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May 16, 2023 -

Lexus of Pembroke Pines responded

We're delighted you enjoyed working with our team at Lexus of Pembroke Pines! Thank you for stopping by to share this supportive feedback!

May 10, 2023

Dealership Rating

Employee Rating

The dealership is nicely laid out and the distance to viewing and testing cars is close enough. Ariel is the best sales rep I’ve ever encountered. Professional, knowledgeable and extremely pleasant which viewing and testing cars is close enough. Ariel is the best sales rep I’ve ever encountered. Professional, knowledgeable and extremely pleasant which made the entire process a positive experience. More

by EROBERTS0115

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Moez Sachedina

Helpful 1

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May 10, 2023 -

Lexus of Pembroke Pines responded

We're thrilled to hear that you enjoyed your visit to Lexus of Pembroke Pines! Thank you for taking the time to leave a review and share your wonderful experience with us. Our team is elated to know that Ariel made such a positive impact on your visit. We hope to see you again in the future!

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