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Armel Abalos
Armel Abalos, Service Advisor, DCH Chrysler Dodge Jeep Ram Fiat of Temecula
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Armel Abalos

Service Advisor

DCH Chrysler Dodge Jeep Ram Fiat of Temecula

26845 Ynez Road
Temecula, CA 92591

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1 Review of Armel Abalos

March 24, 2017

Dealership Rating

"They murdered my car"

- Mookieandfeba

I took my 2005 PT cruiser in for service as it was overheating. They said the radiator was bad so I told them to go ahead and replace it. Received a call back from armel, and he said I have good news and bad news the good news is the new radiator is in and the bad news is it is still overheating. He said this thermostat was bad and it was probably a combination of bad thermostat and bad radiator. So I so I said to him you put a radiator in that wasn't needed $680 later. The next day he called and said my car was ready and it wasn't overheating anymore. Drove my car for approximately 20 minutes the car overheated the water pump seized up broke my timing belt and destroyed my engine. Roger Chavez the assistant service manager said he would make it right because they are straight shooters, that's a lie they are crooks. They completely tore my car down and said the heads were warped and basically for $3200 more they could fix it. This was a missed diagnosis, it had a bad water pump all along so they destroyed my car and I would suggest never going there to anybody reading this.

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