"FALSE ADVERTISING !!!"
Let me start by saying I went to Crown Jaguar because of there HIGH RATINGS and CLAIMS as being #1 in the country after a bait and switch tactic attempted on my wife at Jaguar Orlando.
A few months back I had great communication w/Arnis and we almost took delivery of a 2018 F-PACE but ultimately decided to wait until year end for purchase.
I spent 4 days putting deal together w/Arnis and manager Mike at Crown regarding a 2013 Jaguar XKR-S, Stock # : DMB48999 , VIN : SAJWA4HA9DMB48999 as a XMAS surprise for my wife. The car was and still is advertised as a CPO(CERTIFIED PRE OWNED). After having prepared for a wire for the purchase; they tell me it's not and must be an ERROR all coming from Mike while stumbling over his words to me !!! THAT"S A BIG ERROR !!
I had flown in her parents in for the surprise and intended on taking delivery on Dec 31st or Jan 1st ultimately WASTING quite a bit of TIME and $ prepping and planning because of this FALSE ADVERTISING. The WHOLE time and STILL at this moment this car is advertised as CERTIFIED PREOWNED on CROWN JAGUAR's website after having spoken w/Mike on Tuesday Jan 1st.
W A CAR BEING THE SECOND LARGEST PURCHASE BY ANY ONE INDIVIDUAL THIS SHOULD NOT BE HAPPENING. AGAIN, I WENT TO CROWN BECAUSE OF THERE HIGH RATINGS !!
HOW IS THIS HAPPENING W/SUCH A TOP RATED DEALER SUPPOSEDLY # 1 IN THE COUNTRY ?!
"EXEMPLARY CUSTOMER SERVICE @ CROWN JAGUAR"
- RONI W
For most people, buying a car can be a daunting experience. Going from dealership to dealership hunting for the best discount off of the MSRP price, should you finance or lease, what color, what make and model. The list of decisions to make are endless. I consider myself an informed consumer that does my due diligence before making a final decision on a major purchase. I did several internet searches in Tampa, Orlando, Sarasota and St. Petersburg for a white or black 2019 XE and was willing to make the drive across the bridge from Tampa for the best deal. The moment I reached out to Crown Jaguar, I was greeted with a warm welcoming voice from Jeff Joiner, Sales Consultant that immediately put me at ease.
I met with Jeff, Arnis and the Finance Team, and they were able to offer the most cost efficient deal for a consumer that was interested in financing instead of leasing. If you want to drive luxury and receive exemplary customer service, Crown Jaguar is the place you WANT to go for your next purchase.
Thank you Jeff, Arnis, and the Finance Team for your assistance!
V. "Roni" Washington
"Excellent service and sales. "
- David Marshall
My wife and I have bought three vehicles from Crown Jaguar. On each occasion we have used Arnis Rudzitis. We have bought many other vehicles from other dealerships and if I could we would rate this at least ten stars. During each of our contacts with Arnis, he is very informative and A calm demeanor. Arnis is not an aggressive salesman which my wife and really appreciate. During this transaction, Arnis did not pressure my wife and actually listened to what she actually needed. During our numerous contacts with Arnis during vehicle transactions and service dates, we actually consider him a friend. Because of this, my wife and I will continue to use Crown Jaguar and will only work with Arnis Rudzitis.
"Arnis Rudzitis is absolutley your BEST sales person possible"
Have written review already. Please see review in forst format sent to me and to Mr Rudzitis. ALl was excellent and far surpassed b=my expectations.
Great experience. Kudos to the entire team. Left another dealer dissatisfied and showed up not happy. This team was quick, polite and fair to deal with. Loving the new rover.
"a great person help anyone that needs"
because they are doing nice job halpinkg nice way. I talk with arnis 5-6 time on the phone about f-pace and he did good explain to me. and also matt is nice salesman.
"A well oiled machine. "
The car buying experience was excellent. Every team member I interacted with was a pro. So easy to get the car we wanted. Thank you.
"Karl gave us a great delivery experience!"
Karl delivered our 16' Corvette purchase as the internet salesman who we dealt with was on vacation. I have purchased over 60 new and used cars over the years and Karl treated us the best I have ever experienced. We had purchased the used Corvette sight unseen. Karl had it waiting for our inspection, in spotless condition. He also went out of his way to show us around the dealership and all the other cool cars they had for sale, and there were some real beauties. It was refreshing dealing with a salesman who is as big a car enthusiast as ourselves.
After spending a week driving our Corvette around Georgia and the Carolinas the car was in even better condition than they claimed. We highly recommend Crown Jaguar and Karl Peterson.
Rob & Wendy Moser - Naples, FL
"Thank you Crown Jaguar!"
Thank you guys so much! Bill, Arnis, Joseph, and Morgan were all lovely to work with, and gave us a wonderful experience buying our car... I'm not sure I properly thanked everyone in my first post, so I just wanted to make sure you all get the credit you deserve! Thanks so much again, we will definitely be back! :)
"Amazing Sales Staff!"
I had the best experience here! Top notch all the way! Thank you so much to Michael, Bud, Morgan, Bill, Arnis, and Gerardo! You all are rockstars!