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Arturo Cantillo
Refer Me
64 Reviews
Dealership Experience
7 yrs, 8 mos
Industry Experience
24 yrs
Languages Spoken
English
Spanish
64 Reviews
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64 Reviews of Arturo Cantillo
February 10, 2022
Last year, I bought a 2018 Explorer (base model) for a decent price. The problem was the lack of touring; we didn't get to test drive. We were told that we could return it/exchange it before 7 days of own decent price. The problem was the lack of touring; we didn't get to test drive. We were told that we could return it/exchange it before 7 days of ownership... That's a total lie! They made us drive from Long Island to them promising us that they would let us exchange and it was a bust! They were really nasty towards us as well. We recently sold the car to another Ford deal closer to home. That's when we found out that Koeppel Ford cancels the original manufacturer warranty and forces you to buy their own warranty. I'm never going to them again. We even tried going to their Nissan branch. They're even worse. Don’t buy from them; you'll save time and money. More
by Anonymous
Helpful 
August 28, 2021
My experience was great! Arturo was exceptional! I would highly recommend this dealership. Thank you highly recommend this dealership. Thank you More
by Katia
Other Employees Tagged: Savier Espinal
August 16, 2021
Hello. My name is Tom Jones. I just wanted to thank Hello. My name is Tom Jones. I just wanted to thank Aurto Cantilo for another great buying experience. I leased a 2019 Edge from him in June of 201 Hello. My name is Tom Jones. I just wanted to thank Aurto Cantilo for another great buying experience. I leased a 2019 Edge from him in June of 2019. He was very knowledgeable, polite and I got a great deal. I will be using him again when my lease is up. I would highly recommend Aurto to whom ever is buying a Ford Thank you. More
by TomJones
July 05, 2019
Nightmare Absolute nightmare. I’ve purchased vehicles from silver star Mercedes,hillside Honda,northern blvd honda over the past 20 years. but I had the misfor Absolute nightmare. I’ve purchased vehicles from silver star Mercedes,hillside Honda,northern blvd honda over the past 20 years. but I had the misfortune of stumbling into koepell ford..just stay away from these characters (albert Dejesus,Arturo the Salesman,John the owner of the dealership,Issac,Cesar(finance manager)..btw Cesar the finance manger needed a calculator to subtract $550-40...that was very scary..I will post further deatils on my nightmare with these people coming soon. More
by Ford transit
Other Employees Tagged: Albert Dejesus, Issac Negrete, Cesar finance manager
April 20, 2019
Awesome experience Professional, friendly, knowledgeable and a straight shooter. Arturo broke it down to us in layman’s terms and had us in a new truck in a matter of j Professional, friendly, knowledgeable and a straight shooter. Arturo broke it down to us in layman’s terms and had us in a new truck in a matter of just a few hours. Couldn’t be happier with the experience or the new ride!!! Will definitely do business here again in the future !!! More
by Wesq18154
April 16, 2019
Amazing!! My husband and I have been Ford customers for a few years now and we couldn’t be happier!! Excellent customer service as always from Arturo and Albert My husband and I have been Ford customers for a few years now and we couldn’t be happier!! Excellent customer service as always from Arturo and Albert. I highly recommend this dealership for anyone! Thanks guys More
by Cindyaybar
April 12, 2019
Thank you Arturo Arturo, thank you for all your help and for being so patient with us! You were very professional and explained the whole process very clear. Thank you Arturo, thank you for all your help and for being so patient with us! You were very professional and explained the whole process very clear. Thank you for helping us purchase our 1st car. We love it! More
by Jasmin1027
March 27, 2019
Hassle free. Found this dealership from a friends recommendation. Test drove a couple vehicles. No pressure from the salesman. From start to finish had a good e Found this dealership from a friends recommendation. Test drove a couple vehicles. No pressure from the salesman. From start to finish had a good experience. More
by Ninjaplease
March 25, 2019
Easy -Ford Edge Lease Went in and was helped right away. Wasn’t forced into any deals. Options were given to me. Spent time with me. Shown Different options. Went in and was helped right away. Wasn’t forced into any deals. Options were given to me. Spent time with me. Shown Different options. More
by Jfiffd
March 22, 2019
Great Service Arturo was very knowledgeable about the Ford Explorer. He took the time to explain tje differences between each model. He is also very patient with hi Arturo was very knowledgeable about the Ford Explorer. He took the time to explain tje differences between each model. He is also very patient with his customers. All the associates that worked there were also very friendly. I also got to meet the owner of Koppel . What a great guy!!! I got an awesome deal at Koppel Ford. I highly recommend this dealership to anyone looking for a new car or SUV. More
by Rohan
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