Aura Soberanis

We had a wonderful experience at Grand Subaru. Aura, our sales rep, was friendly, knowledgeable and very easy to work with. Everyone else we encountered at the dealership was friendly and professi Aura, our sales rep, was friendly, knowledgeable and very easy to work with. Everyone else we encountered at the dealership was friendly and professional. I love my new car and I would highly recommend Grand Subaru. More

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New Crosstrek Purchase Great communication throughout the whole process. It was no haggling and feeling like you are forced into anything. Nealy was very patient as I did Great communication throughout the whole process. It was no haggling and feeling like you are forced into anything. Nealy was very patient as I did my research and was weighing out my options and even directed me to how to obtain coupons for future purchase. Jeff was great to close the deal since Nealy was in home shelter for her protection. They really followed well with the hygiene during this Covid situation and stayed personable despite needing the social distance. More

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No stone left unturned Afiza and Aura made the process of purchasing the Subaru so simple! We had such a unique situation in which my father was coordinating with these two Afiza and Aura made the process of purchasing the Subaru so simple! We had such a unique situation in which my father was coordinating with these two ladies in a different state. They made sure that when I walked in the door, all the paperwork was set in order. All I had to do some dot some i's and cross some t's. I'm looking forward to the new relationship we will develop with this dealership! More

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Aura was great. Honored the deal presented via email on a new Ascent. Negotiated the trade in, and honored the military discount after everything was agreed upon. Very accommodating and great to work wit a new Ascent. Negotiated the trade in, and honored the military discount after everything was agreed upon. Very accommodating and great to work with. This is our second purchase from Grand over the years and we have not been let down. More

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Cameron and Aura was great. I was great experience to work along with Cameron to cut the deal and proceed. He was helpful and informative with all the information and was detaili I was great experience to work along with Cameron to cut the deal and proceed. He was helpful and informative with all the information and was detailing each and ever bit of the process and the car. More

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Bought a new ascent recently. Aura was great from start to finish. Good service, personable, and willing to go the extra mile to make sure we were happy with our purchase. Thanks again! to finish. Good service, personable, and willing to go the extra mile to make sure we were happy with our purchase. Thanks again! More

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They know how to listen Aura guided us through our recent purchase of a 2020 Forester. We had shopped around quite a bit, but went with Aura and Grand Subaru because she act Aura guided us through our recent purchase of a 2020 Forester. We had shopped around quite a bit, but went with Aura and Grand Subaru because she actually listened and responded to what we wanted. We actually also told her we didn't want further sales attempts of "extras" at time of sale, and she listened. She and her finance department associate, Brandon, made this buy as painless as possible. We had to travel from far South Side Chicago, but it was worth it. More

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Lets face it, buying a new car is exciting until it comes time to actually purchase one. That excitement can quickly turn into a stressful, long, and tiring process. Lucky for me, Aura reached out when I mad time to actually purchase one. That excitement can quickly turn into a stressful, long, and tiring process. Lucky for me, Aura reached out when I made my initial inquiry on a new Crosstrek. Believe me, I searched for a while and encountered many sleazy sales employees and dealerships. That wasn’t the case here. Aura was straightforward, helpful, readily available and honest. She constantly kept me in the loop and worked with me to make sure in the end I was happy. Subaru’s sell themselves so for her to take the time/effort without playing the games speaks a lot on her character and the employee Grand Subaru has on their staff. If you’re searching for a car, I can not recommend her enough. More

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New sale experience Sale with Aura Total experience was easy and handled professionally all the features of my 2020 forester touring were explained fully by my internet Sale with Aura Total experience was easy and handled professionally all the features of my 2020 forester touring were explained fully by my internet contact Aura . The finance person Al was equally helpful and a capable salesman. Dennis Sullivan More

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Love my Subaru AND sales rep Aura Soberanis I have driven a Toyota since 1980 until I fell in love with the Subaru Outback. My experience at Grand Subaru was outstanding. Aura Soberanis was my I have driven a Toyota since 1980 until I fell in love with the Subaru Outback. My experience at Grand Subaru was outstanding. Aura Soberanis was my sales woman and I was overwhelmed at her knowledge of the car and her ability to not push anything on me. Not only is Aura respectful and informative, she was able to gently guide me in the purchase of my 2020 Subaru Outback Onyx. Aura was recommended to me by my best friend and former cps principal who also loved the experience she had when she bought her 2019 Subaru from Aura and Grand Subaru. I am extremely grateful for the experience I had at Grand Subaru and specifically Aura Soberanis. The entire organization is top shelf as exemplified by their program of having their tech expert, Jason Zapfel, contact you to answer any questions while providing a $25 gas card to come out to Grand Subaru to make sure you know how to use all the bells and whistles on the Subaru so you're getting the most you can from your Subaru. More

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