Autumn Mensick
Service Advisor
Rick Case Hyundai Plantation
925 N State Road 7
Fort Lauderdale, FL 33317
18 Reviews
Write a Review18 Reviews of Autumn Mensick
July 09, 2022
Went for an oil change was in and out quicker than expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to the dealer to fix the issue. More
July 07, 2022
Fast, friendly and professional at same time. Waiting time is less then they said. Highly recommend Waiting time is less then they said. Highly recommend More
Other Employees Tagged: Colin Lord, Ernest Bynes, Stefano Vigil, Jonathan Marroquin, Tom Owen, Al Izzo
June 18, 2022
You guys have incredible service people especially Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what your options are please thank you for having a person like him. More
Other Employees Tagged: Colin Lord, Ernest Bynes, Jonathan Marroquin, Tom Owen
March 22, 2022
Dealership didn't call us whenever our part came in to finish recall repair. We called and found out that the part was just put on a shelf with our name on it. Makes me think the ordered part was just a s finish recall repair. We called and found out that the part was just put on a shelf with our name on it. Makes me think the ordered part was just a scheme to get us to have other maintenance done that dealership recommended. We did have a suggested transmission service done whenever we went in to have ordered part installed. Happy with service as it was. Will never know if a part was ever needed to finish recall service. More
January 01, 2022
Oil and filter change plus check engine light on. Everything was great. Autumn, service advisor was wonderful person. Cashier messed up tried charging me $647475. Of course my bank blocked my debit c Everything was great. Autumn, service advisor was wonderful person. Cashier messed up tried charging me $647475. Of course my bank blocked my debit card. Tried paying with Canadian credit card cashier would not accept Canadian Credit Card. More