Thanks to bobby i got my brand new car. I am so happy and proud to be a Lexus owner. The process was smooth and well.
"Extremely helpful salesman"
Professional and excellent salesman. I highly recommend Bobby to anyone! I purchased my first car back in June 2017 and the experience was seamless. I felt comfortable throughout the entire process and Bobby gave me the full walkthrough of the procedures.
Our appointment with Bobby was a pleasurable experience. He made our family feel at ease from the very beginning up until the very end while we were there; he didn't rush, took his time with us, and was courteous throughout. Buying a car can be a very intimidating experience for many first-time car owners (like myself), but Bobby knew very well of this and took his time to go over every detail about the deal. He is very knowledgeable of the entire Lexus fleet of vehicles and provided detailed explanations on the various car configurations that are available. I highly recommend seeing him for consultation. He'll give you an honest and very upfront -- no gimmicks --sales pitch without making you feel uncomfortable.
"The most truthful and helpful car saleman"
Bobby was just very professional. He took care of everything for me from the start to finish. He was quick and was willing to work after hour to make the purchase to smoothly as possible. The car was in NEW YORK and I live in CHICAGO. Bobby test drove the car for me and described it to me. He was very honest about what he thought about the car. When I got my car from the dealership, it was exactly what he said.
I highly recommend Bobby. I definitely will look him up again for my next car.
"Poor Customer Service"
This dealership deserves 0 stars. The worst customer service that I've ever experienced from a car dealership. I'm an out of state buyer of a used car and their salesmen Sonny Yep misrepresented and flat out lied about the condition of the car. Avoid that guy at all costs. And a general manager Eugene Woods that will not even return your calls or emails. Avoid these folks as they treat you like garbage. If you're in the market for a used car, do yourself a favor and avoid this dealership.
"Bought a car retail 34,000 gave them 4 days to prep it..."
Bought a car retail 34,000 gave them 4 days to prep it had to come back 10 times . Car charger ,brakes , tires , abs ,rotors all this in less then 3 months. Never buying a car there again. Bobby sold me a bridge. Tires were bold. Was told I get brand new tires. New brakes. If I buy a car from them. That was a lie.
"I didn't have a great experience with one of sales..."
I didn't have a great experience with one of sales resp but the executive's helped me out a lot and were very accomodating.
Other Employees Tagged:
"Bobby went to great lengths to get me the exact car I..."
Bobby went to great lengths to get me the exact car I wanted. His service was excellent. Upon picking up the car, Matt did a tremendous job walking me through all the features. I couldn't be happier with the experience.
Other Employees Tagged:
"Bobby Yep was extremely wonderful and accomodating to..."
Bobby Yep was extremely wonderful and accomodating to work with. The staff at this dealership was just as wonderful. I would certainly do business with this dealership again.