Barb Sauer | Page 3

They don’t seem interested in solving a problem I have with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was a with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was all On me. Disgusted with that part. More

by JLAKESHORE Verified Customer Verified Customer

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Would not match a competitor tire quote. Dissatisfied with the ability to make this work considering I spent nearly $50,000 on a vehicle. Dissatisfied with the ability to make this work considering I spent nearly $50,000 on a vehicle. More

by Mike Verified Customer Verified Customer

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They did a good job on the clock spring,but did not fix remote start, and if did scan it they would have found that the tow haul did not work. I had to reprogram Ford sync to respond the radio. remote start, and if did scan it they would have found that the tow haul did not work. I had to reprogram Ford sync to respond the radio. More

by jmartin Verified Customer Verified Customer

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Kept us informed and educated on work being performed. Work completed on time and with high quality. Work completed on time and with high quality. More

by LYNN.KERN Verified Customer Verified Customer

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Courteous, professional, and all of my questions were answered. My Technician also helped me with a matter related to my vehicle that was outside of the reason for my scheduled appointment. answered. My Technician also helped me with a matter related to my vehicle that was outside of the reason for my scheduled appointment. More

by CHRISSY0977 Verified Customer Verified Customer

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I cant say I love West Bend Gordie Bouche enough. Sales and service second to none. Thank you Angie ,Dave and Eugene. Sales and service second to none. Thank you Angie ,Dave and Eugene. More

by Kenkraus Verified Customer Verified Customer

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the service department met my needs. Thanks you great place to go for service, friendly , neat and problem solving people with solutions. Thanks you great place to go for service, friendly , neat and problem solving people with solutions. More

by MARIANNE6 Verified Customer Verified Customer

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The service was excellent and the he service people are always so friendly and happy always so friendly and happy More

by MSTOFFEL61 Verified Customer Verified Customer

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This was a great experience for my oil change and tire rotation. I found the staff to be very welcoming and the video sent to me after the service was done informative. Overall would definitely recommen rotation. I found the staff to be very welcoming and the video sent to me after the service was done informative. Overall would definitely recommend! More

by AME091002 Verified Customer Verified Customer

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Truck was in for an oil change. Technician forgot to put cap on oil fill resulting in check engine light on. Problem fixed by owner. No follow up from service dept. after informing Technician forgot to put cap on oil fill resulting in check engine light on. Problem fixed by owner. No follow up from service dept. after informing them of issue. Never had an issue before at Gordie Boucher Ford Lincoln of West Bend but giving one star for this experience. Also the payment lady would not acknowledge me as I had a question about a dealership service plan and only raised her head when the service rep. brought me my bill. My concern is that there was no follow up for the poor initial service. Hopefully this was an anomaly as I have always received good service at this Ford dealership. More

by FGERCZ Verified Customer Verified Customer

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