Ben Coppola
Ben Coppola at Smith Motor Sales of Haverhill Inc
Refer Me

Ben Coppola | Page 5

General Sales Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

Contact Me
4.9
109 Reviews

Dealership Experience

18 yrs, 5 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

4.9

109 Reviews

Write a Review

109 Reviews of Ben Coppola

August 04, 2022

Dealership Rating
Employee Rating

The best Mercedes Benz dealership in New England. I have been purchasing car’s for over 30 years now.. Just a wonderful overall experience!! Thanks to Smith Motors More

by rjmone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2022

Dealership Rating
Employee Rating

We got a fair deal on the trade in the sales man was a pleasure to work with. The transfer of plates was easy. Most of all the car drives beautiful More

by D.REDFEARN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

June 24, 2022

Dealership Rating
Employee Rating

Terrible don't go there irresponsible mechanics and sales manager and financial manager the worst. They had me entertain between leased or financial a car while my car was in there shop for maintence repair More

by eufemia777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 30, 2022

Smith Motor Sales of Haverhill Inc responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 09, 2022

Dealership Rating
Employee Rating

Smith Motors always comes through for me. Very efficient, courteous and accommodating whenever I need service. I love the dealership 🙏🏼 More

by EASAPIENTI
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 09, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2022

Dealership Rating
Employee Rating

It was great doing business every one is so professional and upbeat the experience was a pleasure More

by FLOREENCUCINATTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 27, 2022

Dealership Rating
Employee Rating

Smith Motors is ALWAYS the MOST professional and caring dealership. Their team is hardworking, honest, and great to deal with. More

by Sciuto13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2022

Dealership Rating
Employee Rating

I’ve been dealing with Smith Motors for many years and they never disappoint! A great experience, and always attention to detail. More

by EDNAMBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 04, 2022

Dealership Rating
Employee Rating

Always pleasant, professional and friendly. My car is always clean and I know what was done in the service. Would recommend over and over to my friends. More

by MMGPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 03, 2022

Dealership Rating
Employee Rating

Pad my 2001 E-4 30 alternator replaced and positive battery terminal was loose and I lost power while driving on the highway More

by Mrprolific8669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 20, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 31, 2022

Dealership Rating
Employee Rating

Randy was amazing to work with. I have honestly never been less stressed about buying a new car. Any questions we had were answered quickly, and with great detail. I found my for More

by Kara Dame
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein , Randy Wheeler

Apr 01, 2022

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Randy was able to help with exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Kara, for choosing Smith Motor Sales of Haverhill Inc!

...
5
...

Dealership Inventory (212 Vehicles)

new 2023 Mercedes-Benz C-Class car, priced at $45,627
2023 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
new 2023 Mercedes-Benz GLA 250 car, priced at $44,296
2023 Mercedes-Benz GLA 250
new
Denim Blue exterior
Unknown
All-wheel Drive
new 2023 Mercedes-Benz GLB 250 car, priced at $44,875
2023 Mercedes-Benz GLB 250
new
Black exterior
Unknown
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $54,468
2024 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLB 250 car, priced at $43,722
2023 Mercedes-Benz GLB 250
used
Night Black exterior
Unknown
All-wheel Drive
new 2023 Mercedes-Benz GLC 300 car, priced at $55,368
2023 Mercedes-Benz GLC 300
new
Gray Metallic exterior
Automatic
All-wheel Drive