Just purchased a Nissan Rogue Sl.. Throughout the process, Herb Gordon consultant Ben Peter, demonstrated a thorough knowledge of product, was very friendly and I got a great deal. Excellent follow-up to answer ongoing questions regarding operation of features on vehicle. Great customer service. Highly recommended!
"Purchase of Dodge Grand Caravan "
Great. Sales person was very knowledgeable and friendly. Was helpful in getting the deal done and getting the van delivered. I will recommend this dealership to anyone looking to get a great deal.
"Quick and Painless"
I set up an appointment with Ben via text, per my request, and I let him know my "on the road" price that I desired. The next day I went to the dealer and in 2 hours I had my new 2018 Altima. No pressure, no gimmicks. Ben got me the price I needed. Mark in finance was fantastic. Didn't try the "hard sell" tactics. Just asked me some basic questions about my usage of the vehicle, and we went from there. I will highly recommend Herb Gordon to anyone I know who is looking for a vehicle. Best car buying experience I have had.
This dealership is awesome!!!they are courteous and knowledgeable with the products that they are presenting. I would certainly recommend this dealer to my friends.
"Don't believe the advertised prices!"
I wanted to buy a car that was advertised for $14,500. They wanted to sell it to me for $16,288. When I asked why they weren't selling for the advertised price I was told it was a mistake and was being corrected. Three days later that same price was still being advertised. When I inquired as to why it had not been fixed I was told "we can't offer the price marketing advertised, it was a mistake". If it was a mistake why was it still being advertised three days later. Get your deal in writing approved by the sales manager and gm before ever walking into this place.
"I Had a Good Experience with Herb Gordon Nissan"
My salesman, Ben Peter, ensured that everything went smoothly with my leasing of a 2018 Altima.
Be was profession, low pressure, and showed real concern for me as a customer. I gave be followup calls, and was always eager to make certain that I had the best experience possible.
Other Employees Tagged:
"Ben Peter is an awsome saleperson"
My father and I worked with Ben on the purchase of my Nissan Rouge, he is an excellent salesperson. Renda in finance is very helpful explaining the options available during the closing process. I will be back to buy my next Nissan from Ben, looking forward to a long car buying relationship with him. My father told Ben he has never had to argue with a salesperson to be treated honestly and fairly by a sales dealership.
"No high pressure sales. Just quality assistance."
- claire donohue prono
We went out once to look and were free to roam without interference. When we were ready to buy after internet pricing, we headed back. Ben, in internet sales, was expecting us and was ready to help without pressuring us. We were glad to be back to this dealership because we'd had a similarly straightforward and pleasant experience with a purchase 5 years prior.
"New Lease "
As a long-term and repetitive customer of Nissan products, we have come to expect nothing but the best in Customer Service and that is exactly what we experience in this new lease arrangement. The staff, as always, was very professional and made the transition from Infiniti product to a new Nissan product was smooth, effortless and most accommodating. We will continue our relationship with Her Gordon Nissan and expound our satisfaction with friends, colleagues and family when they have an opportunity to purchase/lease or service an existing vehicle.
Other Employees Tagged:
, Avis in Service who facilitate the installation of the Lojack product
"Easy, hassle-free, friendly, and professional"
- Joseph Ardito
I hadn't purchased a car in 11 years and was dreading the experience--the whole time-wasting, sometimes disingenuous, back and forth, "let me check with my manager" experience. I was so adamant about avoiding this, that I was considering purchasing a car online and having it delivered to my front door in order to avoid all unnecessary interactions. But since I needed to see and sit inside of a potential new car before buying it, I decided to take one day and visit five dealerships from Baltimore to Silver Spring. Boy am I glad Ben was at work that day. We visited with Ben for probably about 10-15 minutes (as opposed to 1-1.5 hours at other dealerships). He happily provided the information we requested--without any hassle--respected our time by not leaving us sitting at his desk alone for 20 minutes to "talk to the manager," and was upfront, transparent, sincere, friendly, and helpful. This was also the only dealership that wasn't trying to strong-arm me into financing. I have had the car for three days and Ben has already followed up multiple times to see how everything is going. I am honestly truly satisfied with the entire experience and I wish I would have read these comments and reviews before spending a mind-numbing amount of time sitting alone at the desks of sales personnel at other dealerships. Many of them can take a few cues from Ben on how to earn trust by being genuine and straightforward, and to avoid making this already stressful situation unnecessarily more frustrating. Glad I decided to check out Herb Gordon Nissan!